Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 16 € Gross/Hour
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will provide telephone support to customers regarding technical inquiries in electronic payment transactions and verify their identity according to guidelines to ensure smooth service delivery.
Your role in the team
- Telephone support for customers with technical questions
- Support in electronic payment transactions
- Verification of customer identity according to specifications
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Our expectations of you
Qualifications
- Strong service and customer orientation
- Independent, structured way of working
- Very good spoken and written German skills
- Teamwork and sense of responsibility
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Benefits
Work-Life-Integration
Job Locations
This is your employer
SERVISCOPE AG
SERVISCOPE AG acts as a central partner for banks and financial institutions, focusing on the cooperative financial group. For over two decades, the company has provided comprehensive services in customer support and back-office operations.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Technical support staff, banking services
- Salary
- from 16 € Gross/Hour
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
