Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance, analysis and classification of incoming IT disruptions from the hardware and software areas.
- Independent error diagnosis and troubleshooting as well as forwarding and coordination of requests to 2nd and 3rd level support.
- Support for users and conducting user training.
- Installation, maintenance and configuration of software.
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Our expectations of you
Education
- Successfully completed vocational training in information technology.
Qualifications
- Good knowledge of Microsoft cloud services and the MS Office package.
- High technical affinity and service orientation as well as an independent and solution-oriented way of working.
Experience
- Initial professional experience in 1st level support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st Level Supporter
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
