Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Würzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support customers through product training and webinars, analyze errors, and assist software development by providing improvement suggestions and testing new releases.
Your role in the team
- To strengthen our specialist department, we are looking for you: a communicative personality who will support our clients with expertise, enthusiasm, and a service-oriented approach.
- You are able to confidently present your technical expertise in software and related topics during product training sessions and webinars, while also building a bridge to our development team to continuously improve the products.
- Customer support for our software GeSi³ (3 product lines) and SDBcheck®
- Design and delivery of product training sessions (all formats, primarily online)
- Professional development of our software (Chemical Compliance)
- Conducting webinars as part of our GeSi Academy
- Creating manual-style articles for new software features
- Writing technical BLOG posts for our websites
- Introduction and support of testing phases for potential new clients
- Error analysis and preparation for handover to software development
- Testing new software releases
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Our expectations of you
Education
- Completed degree or equivalent qualification in Chemistry, Occupational Safety, Environmental Sciences, or related fields
Qualifications
- Enthusiasm for digital solutions and new developments in this field
- Very good German skills (C1) and good English skills (B2)
Experience
- Experience in adult education
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What we offer
- A meaningful activity in a future-oriented field
- Collaboration within an interdisciplinary, motivated, and young team
- Individual onboarding and continuous training
- Flexible working hours in Würzburg, city center with home office component, public transport subsidy
- Space for your own ideas and co-creation
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Gesi-software-gmbh
GeSi Software GmbH, based in Würzburg, develops software solutions such as GeSi³ and SDBcheck®, focusing on the creation of safety data sheets and the handling of hazardous materials. The company primarily serves clients in the chemical industry as well as safety professionals and related compliance roles.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Other Sectors
Product and Support Engineer
- Location
- Würzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
