Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle the installation and administration of IT systems, monitor infrastructure performance, and resolve incidents in 1st and 2nd-level support, including 24/7 on-call duty.
Your role in the team
- Installation, configuration, commissioning as well as administration and monitoring of IT and communication services.
- Ensuring a stable and secure operation of the IT infrastructure, taking into account current security requirements.
- Monitoring of availability, performance, and capacity to ensure compliance with the agreed Service Level.
- Processing of incidents, service requests, and changes in 1st and 2nd level support, including 24/7 shift duty.
- Analysis and resolution of disruptions, including fault diagnosis and initiation of appropriate measures.
- Telephone support for user inquiries regarding systems, clients, applications, and networks.
- Participation in service-specific projects as well as the transfer of technical expertise.
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Our expectations of you
Education
- Completed vocational training as an IT specialist for system integration or IT systems electronics technician or a comparable qualification.
Qualifications
- Willingness to work in 24/7 shifts.
- Proof of a valid SÜ3 security clearance required.
- Very good German skills (at least C1) as well as good English skills (at least B2).
Experience
- Experienced in monitoring clients and servers.
- Several years of experience in 1st and/or 2nd level support.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
CompuSafe Data Systems AG
CompuSafe Data Systems AG is an established IT company specializing in tailored IT services and transformations since 1989. With a focus on project management, it supports corporate clients in optimizing their IT infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator with SÜ3
- Location
- Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
