Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ulm
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the administration of ServiceNow, implement new interfaces, and optimize existing modules while performing 2nd-level support and system technical analyses.
Job Technologies
Your role in the team
- You will take on all operational tasks (Daily Instance Check, evaluation/resolution of Comms Records / Health Findings, Patching, etc.) as part of the ServiceNow Platform Team.
- You implement and configure new interfaces to third-party systems, monitor them, and continuously develop them.
- You further develop technically complex components in ServiceNow and implement them independently or in collaboration with external partners.
- You take responsibility as a System Manager for the operation of the platform.
- You ensure the seamless integration of individual modules into the overall system (ServiceNow).
- You analyze and resolve issues within the scope of 2nd-level support.
- You perform release upgrades as well as modifications to existing ServiceNow functionalities.
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Our expectations of you
Education
- You have a completed degree in Computer Science or a comparable field of study - alternatively, a completed apprenticeship as an IT specialist (all genders) or IT systems purchaser (all genders) with relevant professional experience.
Qualifications
- You possess solid knowledge of JavaScript or comparable scripting languages as well as web technologies, and you are proficient in working with relational databases (e.g., SQL).
- Ideally, you hold at least an ITIL Foundation certification in Service Management and preferably have experience in designing and developing system interfaces for cross-system communication.
- You can demonstrate business-fluent German skills and good English skills - both written and spoken.
Experience
- You have extensive experience in ServiceNow administration, ideally with a certification, and have worked with current releases (not older than Xanadu).
- You have practical experience in deploying ServiceNow in an enterprise environment - ideally in the modules ITSM, ITOM, HRSD, SAM Pro, and SPM.
- You are familiar with agile working methods such as SCRUM and have relevant project experience.
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What we offer
- Future-oriented workplace with a permanent employment contract.
- Attractive compensation.
- Mobile working by arrangement.
- Individual internal and external training programs.
- Flexible working hours with flextime account regulation.
- Personal contact person.
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Benefits
Food & Drink
More net
- 👷♂️Additional Insurance
- 🚙Company Car
- 🍰Employee Stock Option
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Alten Technology
As part of the renowned ALTEN Group, we are one of the leading engineering and technology consulting firms in Europe. Our network consists of 34,000 highly qualified experts who are active in more than 25 countries. With our extensive range of competencies, we guarantee our customers, whether big or small, the best possible support throughout the entire process chain.
Description
- Founding year
- 1988
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Consulting
ServiceNow Administrator/Implementer
- Location
- Ulm
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
