Job
- Level
- Lead
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 100.000 to 110.000€ gross/year
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead a team of 20 in IT service management, are responsible for the strategic development of IT services, and ensure stable IT operations within a service-oriented structure.
Job Technologies
Your role in the team
- As a Department Head (m/f/d), you will manage the IT Services department and be responsible for your team of approximately 20 employees both technically and disciplinarily.
- In this role, you are responsible for the strategic direction of IT and for the sustainable development of the offered IT services and the digital ecosystem of applications, developments, and interfaces.
- Additionally, you ensure a secure, stable, and cost-effective IT operation based on the agreed Service Level in a service-oriented structure.
- As a Department Head (m/f/d), you shape the IT Services area with the self-image of an enabler (m/f/d), customer-oriented, and support your team by providing consulting and assistance to the specialist departments, working groups, and projects.
- Furthermore, you support the implementation of the organization's digitization portfolio and digitization strategy.
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Our expectations of you
Education
- You hold a completed degree related to IT / Digitalization and have several years of professional and leadership experience.
Qualifications
- As an inspiring leader (m/f/d), you lead cooperatively and performance-oriented, develop the team, and place a special emphasis on the IHK values: partnership, proximity, freedom, and creative power.
- For you, customer and service orientation are the foundation for solving and communicating complex issues.
- Furthermore, you are highly familiar with supporting documentation, knowledge, and task management tools such as MS Office, Jira, and Confluence.
- You possess negotiation-level German (C1) and fluent English (B2) skills in speaking and writing.
Experience
- You have several years of relevant experience in IT service management, project management, and IT architecture management, and have already been responsible for infrastructure and application operations and led their teams.
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What we offer
- We offer a permanent full-time position.
- It is a responsible position at the interface between politics and business, with diverse tasks and the necessary freedom to shape your work independently.
- Enjoy the flexibility of up to 50% remote work per week and the option of workation.
- Benefit from attractive flexitime models within 06:00 to 22:00, enabling optimal work-life balance.
- Receive a fair compensation package that includes a variable component paid out in December, as well as an annual salary increase based on your performance.
- Look forward to 30 days of vacation as well as additional company holidays on Christmas (24.12.) and New Year's Eve (31.12.).
- Utilize personalized training programs for personal and professional development.
- We offer subsidies for BVG tickets as well as for Urban Sports memberships and numerous other health benefits, along with corporate perks.
- To support your financial future, we subsidize asset-building benefits, and for permanent contracts, you receive company pension schemes and have the option to lease a Jobrad.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
IHK Berlin
Die IHK Berlin ist die Organisation der Berliner Unternehmen. Wir vertreten dienstleistungsorientiert die Interessen unserer über 300.000 Mitglieder an der Schnittstelle zwischen Wirtschaft und Politik und fördern den Wirtschaftsstandort Berlin. Wir setzen uns mit breitgefächertem Sachverstand dafür ein, dass die Berliner Unternehmen optimale Bedingungen erhalten, um erfolgreich zu sein.
Description
- Founding Year
- 1902
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Head of IT Services
- Salary
- 100.000 to 110.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.58.031 to 63.243 € net/year · Tax class I
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
