Job
- Level
- Experienced
- Location
- Münster (Hessen)
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you install, configure, and maintain hardware and software on-site for customers, manage escalations, and ensure smooth rollouts along with optimal system support at client locations.
Job Technologies
Your role in the team
- As a service technician, you mainly operate in the Münsterland region and deliver our solutions directly to the customer. On-site, you ensure a smooth start and make sure our customers are completely satisfied.
- You are responsible for the installation, configuration, and support of hardware and software, as well as maintenance and inspection, ensuring the systems run smoothly before any issues occur.
- With your analytical skills and solution-oriented approach, you master disruptions, support your colleagues, and take over escalation management.
- You take a leading role in rollouts and deployments. Whether it's new software or new devices, you ensure a smooth and hassle-free transition.
- Thanks to your communication skills, you maintain close contact with our clients and document all activities clearly and comprehensibly.
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Our expectations of you
Education
- A completed apprenticeship in the IT or technical field is preferred (IT systems electronics technician, office information electronics technician, IT specialist for system integration, or similar).
Qualifications
- In addition to a process-oriented, reliable, and independent work style, you are customer- and service-oriented, enjoy dealing with business partners, and have a friendly and confident demeanor.
- You have a strong command of German, both spoken and written.
- Class B driver's license is mandatory.
Experience
- You already have experience in printing, scanning, and copying solutions and are proficient in Microsoft operating systems and network technology.
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What we offer
- Appreciation - attractive compensation combined with flexible working hours in a dynamic and motivated team. Here, you will receive the latest technical equipment as well as a company vehicle for private use.
- Diversity & Inclusion - be yourself and contribute to our diverse, family-oriented corporate culture with flat hierarchies, community, and lots of warmth.
- Innovation - an agile and highly dynamic work environment with diverse activities and plenty of room for creativity and shaping our shared path.
- Personal Growth - we support you with your personal development plan, partner certifications, workshops, trainings, team events, regular feedback, and the opportunity for part-time further education.
- Corporate Benefits - work in a modern, sustainable, and well-connected office, ergonomically equipped, with regular fresh fruit as well as a water, tea, and coffee flat rate. Receive exclusive discounts from various providers, a Hansefit subscription, BusinessBike leasing, as well as company pension schemes and asset-building benefits.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
ncc guttermann GmbH
Die ncc guttermann GmbH ist ein inhabergeführtes Familienunternehmen und einer der führenden IT Dienstleister im Münsterland. Bereits seit 1997 bieten wir unseren Kunden vielfältige Lösungen aus den Bereichen IT Solutions, Business Solutions, Document Systems, Security Management und Enterprise WLAN aus einer Hand.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Service technician on-site support
- Location
- Münster (Hessen)
- Working Model
- Onsite
- Diversity
- Open for all genders
