Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will manage the standardized workplace software service, further develop browser-based applications, and optimize IT security standards while coordinating external service providers.
Your role in the team
- You share responsibility for the architecture, operation, and further development of the company-wide service 'Standardized Workplace Software' with applications for the digital workplace (e.g., web browsers, PDF and graphics software).
- They manage external IT service providers, shape the entire service lifecycle from product selection to optimization, ensure compliance with IT security and regulatory requirements, and advise solution owners as well as application managers on technical and professional issues.
- Holistic co-responsibility for the service: You are responsible for the technical management of the service and, together with our IT service providers, ensure a stable and secure operation. In doing so, you consider the entire user experience.
- Contact person for browser-based applications: You are responsible for the browser as the central technical platform for numerous web applications, assess the technical impact of manufacturer changes, ensure the compatibility of the application landscape, and advise the respective application managers on implementing appropriate measures.
- Continuous Service Improvement: You identify technical optimization potentials, evaluate new technologies, and drive the further development of the service with consideration of stability, security, and automation.
- Release approval process for updates: You evaluate manufacturer releases regarding new or modified features, analyze their impact, and derive necessary actions.
- Configuration and Documentation: You maintain the documentation of application and service configurations, keep it up to date, and continuously develop it.
- Ensuring Service Quality: You define and monitor quality characteristics and service metrics from the user's perspective and ensure their compliance.
- Technical assessment of new technologies: You monitor relevant developments in the browser and web environment, evaluate their benefits for DAK-Gesundheit, and derive necessary actions.
- Management of external service providers: You coordinate and manage external service providers at operational and work package levels, ensuring the delivery of the agreed services.
- Implementation of IT security and compliance requirements: You ensure adherence to regulatory, data protection, and IT security-related standards in the applications and processes you oversee.
- Handling of incidents, problems, and changes: You coordinate the analysis, prioritization, and processing of disruptions, problems, and changes within the service, ensuring sustainable solutions.
- Collaboration with internal and external partners: You work closely with specialist departments, IT security, architecture managers, and external service providers, and support the supervision of IT apprentices.
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Our expectations of you
Education
- A completed degree in (Business) Informatics, IT, Business Administration, or a comparable qualification, or alternatively extensive professional experience in the field of standardized workplace software.
Qualifications
- Strong analytical and conceptual thinking skills, as well as the ability to analyze complex IT contexts in a structured manner.
- A structured, goal- and result-oriented working style with a high standard of quality and efficiency.
- Very good German language skills at least at C1 level.
Experience
- Experience in operating, configuring, or developing client and workstation applications (especially web browsers).
- Experience in participating in or managing IT projects as well as collaborating with various stakeholders.
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What we offer
- Attractive pay, company pension scheme, and many social benefits.
- Home office and part-time opportunities.
- Sports facilities & Employee Assistance Programme.
- Subsidy for the Germany Ticket.
- 38.5-hour week including flexible working hours.
- 30 vacation days each year.
- Extensive training and development opportunities.
- Employee offers and additional corporate benefits.
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Benefits
Food & Drink
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Topics that you deal with on the job
Job Locations
This is your employer
Dak-gesundheit
As one of the leading health insurers in Germany, we at DAK-Gesundheit provide care for around 5.7 million people. Our employees actively shape and define our growth industry, with a total of 10,700 employees working every day to provide the best possible service and care for our policyholders. Our teams of experts are based at around 400 locations nationwide, ensuring that our policyholders receive the best possible treatment and care – with excellent service and the ideal conditions for optimum medical treatment.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.0
Workingconditions
3.2Culture
2.8Career Growth
3.3Engineering
2.6
Specialist Workplace Applications - Focus on Web Browsers
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
