Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Sulzbach-Laufen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the operation of IT-supported machine systems, analyze and resolve technical issues, and implement software updates and new features while collaborating closely with manufacturers.
Your role in the team
- Ensuring the operational operation of machine systems as well as analyzing and troubleshooting incidents and technical issues with IT-supported equipment in the production network.
- Monitoring and management of the machine landscape using monitoring tools wherever possible (long-term).
- Independent contact initiation, problem-solving, and implementation of measures in collaboration with manufacturers/suppliers (possibly also with the overall machine suppliers) of IT-supported equipment within the production network.
- Role and user management on production facilities.
- Establishment of a data lake for machine and production data, including an analytics platform, with the goal of generating insights for production and engineering.
- Maintenance and updating of system and operational documentation.
- Support in machinery procurement projects as well as in infrastructure and automation projects.
- Responsible for testing and deploying relevant software updates and implementing new features on machines.
- Coordination of external service providers as well as collaboration with internal teams.
- Ensuring security and compliance standards.
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Our expectations of you
Education
- Completed IT training or a comparable qualification.
Qualifications
- Knowledge in server administration, networking, virtualization, or cloud is desirable.
- Analytical thinking and a structured working approach as well as a high level of service and solution orientation.
- Strong communication skills and team ability.
- Willingness to be on call or work in shifts as part of the day shift.
- Proficiency in German, both spoken and written, at least at C1 level.
Experience
- Several years of experience in IT operations or technical support are desirable.
- Experience with production processes and/or production equipment.
- Experience in a regulated environment (e.g., GMP) is desirable.
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What we offer
- With Christmas and holiday bonuses as well as a profit-sharing scheme, you are financially well-positioned.
- Company pension scheme and a lifelong working time account provide you with security for tomorrow.
- Flexible remote work for an optimal work-life balance, including equipment such as a monitor, keyboard, and mouse.
- Start and end your workday whenever it suits you best. This way, you can make the most of your time.
- Benefit from exclusive discounts with a variety of partners through our Corporate Benefits program.
- Get access to the best sports and fitness facilities with EGYM Wellpass.
- An annual budget for the Rommelag clothing shop so you are always perfectly styled.
- The Viva Family Service supports you in maintaining a healthy work-life balance.
- With the Jobrad and free e-charging stations, you are environmentally conscious on the go.
- Develop yourself with personalized training programs that promote your personal and professional interests.
- With employee Wi-Fi, a cool employee app, and at many locations, breakfast options and lunch services, among other amenities.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Rommelag Ilabs Gmbh
We, the Rommelag corporate group, see ourselves as a conglomerate of legally independent companies. We offer our products and services under the Rommelag brand name. Our companies are run decentralized and operationally independently.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production