Job
- Level
- Experienced
- Location
- Berlin, Frankfurt, Dresden, Essen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop strategies for IT Service Continuity Management, conduct risk and Business Impact Analysis, coordinate emergency drills, and work on the continuous improvement of processes.
Job Technologies
Your role in the team
- In this responsible position, you will design and coordinate IT Service Continuity Management (ITSCM) within a complex multi-provider IT landscape.
- You make a significant contribution to ensuring the availability of critical IT services, identifying risks early, and establishing effective contingency and crisis management measures.
- Application and further development of the IT Service Continuity Management (ITSCM) process framework, taking into account corporate strategy, regulatory requirements, BCM guidelines, as well as SIAM and governance structures.
- Planning, moderation, and management of Business Impact Analyses (BIA) and risk assessments for critical IT services, including derivation and tracking of necessary measures.
- Development, maintenance, and coordination of IT service continuity, emergency, and recovery plans, as well as support in planning appropriate contingency measures.
- Design, coordination, execution, and evaluation of tests and exercises to verify the effectiveness of ITSCM and BCM measures.
- Advising and raising awareness among Service Owners, project teams, and business units, as well as establishing and maintaining a network of relevant ITSCM / BCM contacts.
- Definition and maintenance of key figures, creation of management reports, and continuous development of the ITSCM process framework based on audits, tests, incidents, and best practices.
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Our expectations of you
Education
- Completed university degree (Bachelor) in (Business) Informatics, Administrative Informatics, Business Administration with a focus on IT or Risk Management, or a comparable qualification, for example through several years of relevant professional experience in the ITSCM/BCM environment.
Qualifications
- In-depth knowledge of common standards and best practices in ITSCM/BCM, such as ITIL, ISO 22301, or BSI Standard 200-4, as well as their practical application.
- Knowledge of IT Service Management according to ITIL as well as a basic understanding of IT infrastructure and application architectures.
- Very good spoken and written German skills; English skills are an advantage.
- Strong analytical skills as well as a structured, independent, and solution-oriented way of working.
- High communication and moderation skills in dealing with different stakeholder groups from IT, business units, and management.
- A high sense of responsibility as well as a strong understanding of risk management and service continuity.
- Strong coordination skills and the ability to manage complex relationships across organizational and service provider boundaries.
Experience
- Several years of experience in IT service management, ideally in a larger organization or authority.
- Solid knowledge of Service Integration Management (SIAM) or practical experience in managing and coordinating multi-provider environments.
- Experience in developing and maintaining emergency and recovery plans, conducting business impact analyses, as well as planning, executing, and evaluating tests and exercises.
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What we offer
- As a federal company, we offer you a secure workplace and equal opportunities within a appreciative team.
- Balance work, family, and leisure - thanks to flexible working hours and support in various life situations.
- Whether it's a job ticket, hybrid working, or personal development - with us, you'll move forward.
- We also consider your future with asset-building benefits and company pension schemes.
- Offers such as ergonomic workplaces or life coaching focus on the individual.
- The remuneration is based on the salary group mentioned above. The individual determination of the pay grade is in accordance with the specifications of the MTV-Autobahn.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Autobahn Gmbh
Die Autobahn ist eines der wichtigsten Verkehrsnetze und öffentlichen Güter in Deutschland. Die Autobahn GmbH des Bundes setzt daher einen wichtigen Schwerpunkt auf nachhaltige Investitionen in Aus- und Neubau sowie Erhaltung der Autobahnen.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2018
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
IT Service Continuity Manager
- Location
- Berlin, Frankfurt, Dresden, Essen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
