Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Second and third level support for currently 3,500 clients.
- Dealing with POS relevant issues in the hardware and software areas.
- Commissioning of hardware, software and mobile devices.
- Operating system and software installation with a client management system.
- Technical support for the installation and configuration of POS systems.
- Analysis and resolution of POS disruptions.
- Collaboration in various POS projects.
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Our expectations of you
Education
- Completed vocational training in the IT environment, e.g. IT system electronics technician (m/f/d), IT specialist (m/f/d) system integration or corresponding professional experience in this field.
Qualifications
- Good written and spoken English skills.
- Confident use of the latest Microsoft operating systems and Office products.
- Extensive hardware knowledge in the area of PCs and printers.
- Practice in dealing with a ticket & documentation system.
- Structured and independent working style, analytical and international thinking.
- Initiative, strong communication skills, flexibility and resilience in day-to-day business.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
TEDi GmbH & Co. KG
With more than 2,250 stores in Europe and around 20,000 employees in 8 countries, the company founded in Dortmund in 2004 is one of the leading non-food retailers. In our markets, we offer a wide range that surprises: whether it's cosmetics, pet supplies, household goods or DIY items – at TEDi, you'll find everything under one roof and can be inspired by the variety, current trends and cool gadgets.
Description
- Company Size
- 250+ Employees
- Founding year
- 2004
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Employee IT support POS systems
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
