Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead the SAP AMS services, managing incident, problem, change, and release management while ensuring stable operations and optimizing SAP systems.
Job Technologies
Your role in the team
- Technical leadership and management of SAP AMS services (e.g., incident, problem, change, and release management).
- Responsibility for the stable operation and continuous optimization of SAP systems (ensuring SLAs, KPIs, and compliance requirements).
- Coordination and management of internal teams and service providers.
- Analysis of disturbances, conducting root cause analyses, and deriving sustainable measures.
- L2 support in 2 SAP ERP modules (Logistics/Manufacturing).
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Our expectations of you
Education
- Completed degree in Business Informatics, Business Administration, or a comparable qualification.
Qualifications
- Very good understanding of ITIL processes and service management structures.
- Strong communication skills, assertiveness, and confident demeanor when interacting with stakeholders.
- Analytical, structured, and solution-oriented working style.
- Very good English (at least B2) and German skills (at least C1) in spoken and written form.
- SAP training and certifications.
- ITIL certification.
Experience
- Several years of professional experience and very good knowledge in at least 2 SAP modules, ideally in the logistics/manufacturing area (e.g., QM, EWM, MM, PP, etc.) in S/4 and ECC.
- First leadership experience is desirable.
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What we offer
- Flexible working hours.
- Mobile working.
- Sabbatical option and 30 days of vacation.
- Training and further education.
- Company laptop and company mobile phone.
- Company car including fuel/charging card.
- Our mindset: genuine team spirit, respectful collaboration, open doors, informal culture, lived diversity.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Msg Group
The msg Group is an international company with over 8,000 employees that offers its customers a comprehensive range of services. This includes not only innovative strategic consulting, but also intelligent IT solutions that create sustainable value. The msg group is active in the following industries: Automotive industry, financial services, food industry, insurance industry and telecommunications as well as the energy industry.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
SAP ERP AMS Specialist Lead
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
