Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will take charge of planning and steering complex IT infrastructure projects, handling change and configuration management, and optimizing the server and cloud landscape of BVG.
Job Technologies
Your role in the team
- The Planning & Control department is responsible for managing and implementing central IT projects and operational tasks for BVG. It coordinates collaboration between business units, technical teams, and external partners, and oversees projects from planning to successful execution. This department lays the foundation for a high-performance, future-oriented IT landscape aligned with corporate goals. You will be responsible for the further development and economical operation of the storage, SAN, as well as backup and restore infrastructure. Your detailed tasks include:
- You are responsible for Change and Configuration Management according to ITIL and ensure a secure and stable 24/7 operation as part of your steering and coordination tasks.
- The planning, assessment, and management of complex system changes are part of your responsibilities — you analyze impacts, risks, and costs, and coordinate all involved departments, teams, and external partners.
- You oversee contract negotiations as well as tendering and awarding procedures, and communicate with all stakeholders.
- You develop technical strategies for core IT systems, plan and oversee infrastructure projects, and ensure the continuous development of our server, cloud, and communication landscape.
- Together with internal and external partners, you optimize processes, define standards, and ensure compliance with security requirements, Service Level Agreements, and quality objectives.
- With your technical expertise and strategic perspective, you contribute to ensuring the availability, security, and future viability of BVG's core IT services.
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Our expectations of you
Education
- Completed university degree (Master's or Diplom) in Business Informatics or Computer Science or equivalent skills and knowledge based on extensive professional experience.
Qualifications
- Solid knowledge in managing complex IT infrastructures with Windows servers.
- Knowledge in server hardware, server operating systems, LAN/SAN infrastructures, and core infrastructure components.
- Very good German skills (at least level C1) and proficient technical English skills in speaking and writing.
- Excellent analytical and conceptual skills, as well as a structured and solution-oriented mindset, independent working style, and a high level of quality and team orientation.
- A cooperative and agile mindset and strong communication skills.
Experience
- Experience in operating virtualization, storage, or data center environments.
- Experience in public procurement and tendering processes.
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What we offer
- We are the heartbeat of Berlin! Today, we are shaping the mobility of tomorrow and working together with you to make our capital sustainable. For people and the climate, with heart and mind.
- Future-proof workplace.
- Work-Life Balance (flexible working hours with compensatory time off, up to 10 days per month of remote work).
- 30 days of vacation + free on December 24th.
- €100 Christmas bonus and €500 holiday pay per year, as well as €350 for our health portal in 2026 (including sports courses, massages).
- Personal driving license.
- Company pension scheme (VBL).
- Capital-forming benefits (VL).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Berliner Verkehrsbetriebe
We ensure that you stay in motion. The Berliner Verkehrsbetriebe (BVG) want you to feel comfortable with us and would like to take you punctually, environmentally friendly and cost-effectively to your destination. For this purpose, we adapt flexibly to the requirements of a big city in constant change.
Description
- Founding Year
- 1929
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Service Manager
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
