Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Onsite
Job Summary
In this role, you set up, test, and configure IT equipment, provide 1st/2nd level support, and accurately document all actions in the customer tool.
Your role in the team
- Assembly and disassembly of IT equipment during installations and relocations
- Connection of client/server units and peripheral devices
- Function tests and basic configuration of hardware and clients
- Hardware and software installation according to specifications
- IP address configuration according to documentation
- Hardware upgrades and repairs
- 1st/2nd Level Support and Troubleshooting
- IMAC Services (Install, Move, Add, Change)
- Call answering and ticket processing
- Documentation and asset management in the customer tool
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Our expectations of you
Education
- Completed IT apprenticeship or a comparable qualification
Qualifications
- Good knowledge in client hardware, peripherals, and basic server technology
- Structured, independent, and reliable work approach
- Teamwork and organizational skills
- Customer-oriented demeanor
Experience
- Several years of practical experience in the IT environment
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What we offer
- The benefits may vary depending on the position and location. An overview of our benefits can be found on our website under Careers and Benefits.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
Akkodis Germany GmbH
Akkodis Germany GmbH, part of the global Akkodis, provides comprehensive technology and engineering services. With a focus on digital transformation, the company supports businesses across various sectors.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service technician
- Location
- Frankfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
