Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Onsite
Job Summary
In this role, you will provide on-site technical support, set up IT workplaces, and perform maintenance and repair tasks for users in various locations.
Your role in the team
- Technical support and assistance for users on-site
- Setup, configuration, and maintenance of IT workstations and devices
- Management and documentation of hardware, badges, and transponders
- Support with rollouts, migrations, and IT equipment.
- Commissioning of network-enabled devices in the print and IT environment
- Fault analysis and troubleshooting on devices and systems at the customer's site
- Conduct maintenance, repair, and service operations independently.
- Training and onboarding of users
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Our expectations of you
Education
- Completed training in the IT field: IT systems electronics technician, specializing in office system technology, electronics technician, electrician, or a comparable qualification.
- Career changers (m/f/d) with technical understanding are very welcome. An internal training at our headquarters in Dortmund will prepare you optimally for your field service.
Qualifications
- A high willingness to travel is essential, including for multi-day business trips.
- Independent and structured way of working
- Loyalty, reliability, and a high level of commitment.
- Strong communication skills and a service-oriented mindset
- No fear of new fields and their challenges
- A valid Class B driver's license
Experience
- Extensive professional experience and product knowledge in the print sector are advantageous.
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What we offer
- In addition to personal development opportunities, our GREEN IT Campus offers you a wide range of training options.
- Up to €150 childcare subsidy as well as a family-like, collegial, and respectful working environment with an open communication culture and flat hierarchies.
- We support you in planning for your future and building an attractive supplementary pension.
- You receive attractive employee discounts at renowned brands through our Corporate Benefits portal.
- Bicycle leasing for private use
- Discounted gym memberships and regularly held health days and employee events.
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Benefits
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Topics that you deal with on the job
Job Locations
This is your employer
GREEN IT Digital Process Solutions GmbH
GREEN IT Digital Process Solutions GmbH is a renowned IT service provider based in Hagen, Germany. As part of the GREEN IT Group, the company assists businesses in digitizing and automating their processes. The focus is on sustainable and scalable solutions for the digital workplace.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT service technicians - onsite & field service
- Location
- Dortmund
- Working Model
- Onsite
- Diversity
- Open for all genders
