Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wiesbaden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve hardware and software issues within the IT infrastructure, perform installations and configurations, and support server and client systems while working on technical projects.
Job Technologies
Your role in the team
- 1st to 3rd level support for complex inquiries and escalations.
- Contact person for internal colleagues and departments.
- Analysis and troubleshooting of hardware and software issues with data center components.
- Installation, configuration, and maintenance of the deployed IT infrastructure.
- Technical support and further development of server, storage, and virtualization environments.
- Technical support of our client systems.
- Creation and maintenance of documentation (user guides, knowledge base, emergency documentation).
- Participation in projects, implementation of new technologies, and optimization of existing processes.
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Our expectations of you
Education
- Completed training as an IT specialist (m/f/d) in system integration or a comparable qualification.
Qualifications
- Solid knowledge in:
- Microsoft Azure (Resource Management, Access Control).
- Microsoft 365
- Virtualization: Hyper-V Failover Cluster, VMware ESXi.
- Windows Server (including application server, terminal server).
- SAN storage administration.
- Linux server administration.
- Good knowledge in:
- Backup management (On-Premises & Cloud).
- Management of email archive solutions (On-Premises & Cloud).
- High service and quality awareness, clear communication - also with non-technical target groups.
- Independent and structured way of working with responsibility for one's own topics.
- Very good German and good English skills.
Experience
- Several years of experience in system administration and 1st to 3rd level support.
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What we offer
- An attractive salary and 30 days of vacation per year.
- Provision of a notebook and iPhone also for private use.
- Option for remote work and workation.
- Regular needs-based training.
- Parking spaces and e-charging stations as well as company bike leasing.
- Flat hierarchies and a team-oriented atmosphere with a casual culture.
- Regular company events, free drinks, fresh fruit.
- A subsidy for company pension schemes.
- A corporate benefits platform.
- Family Services: Support with private challenges such as childcare and caring for relatives.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
TIM AG
Over the past 30 years, TIM AG has relieved systems partners as a value-added distributor in the field of storage nationwide. The focus is always on the specific requirements of end customers. The core piece is our self-image as a convincing service provider.
Description
- Founding year
- 1985
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication