Job
- Level
- Senior
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Schöppingen
- Working Model
- Full Remote, Hybrid, Onsite
Job Summary
In this role, you will handle complex technical programs related to Checkout & Payments, coordinate cross-functional teams, and optimize delivery processes for highly scalable and secure transactions.
Your role in the team
- You will own and drive complex, cross-functional technical programs at the core of Shopware's commercial transaction flow. This role operates at program level, spanning multiple teams, product areas, and external partners.
- You act as the single point of orchestration for Checkout & Payments initiatives across units, aligning product strategy, engineering execution, QA, platform capabilities, and third-party providers to ensure predictable, high-quality delivery in a revenue-critical domain.
- You take end-to-end ownership of technical programs across checkout, orders, payments, shipping, tax, and related commercial capabilities, with accountability for delivery outcomes, risk management, and execution quality.
- You translate strategic business and product objectives into structured execution plans, clear milestones, and delivery timelines, ensuring alignment across teams with competing priorities and dependencies.
- You proactively identify, manage, and resolve cross-team and cross-domain dependencies, technical risks, and delivery bottlenecks before they impact customers, partners, or revenue.
- You facilitate and lead program-level alignment forums, planning sessions, and retrospectives, enabling informed decision-making, clear trade-offs, and shared ownership across senior stakeholders.
- You coordinate initiatives involving internal teams and external providers (e.g., payment service providers, logistics partners, compliance stakeholders), ensuring seamless collaboration and clear accountability boundaries.
- You ensure that delivery consistently meets requirements for scalability, performance, security, compliance, and long-term maintainability, particularly in areas that directly affect conversion, trust, and financial transactions.
- You establish and continuously evolve repeatable delivery frameworks, reporting structures, and lean coordination practices that scale with organizational complexity and changing priorities.
- You provide transparent, concise program-level reporting to engineering and product leadership, surfacing risks, progress, and decisions in a way that supports timely action.
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Our expectations of you
Qualifications
- You bring strong technical fluency and are comfortable working with engineering teams on topics such as distributed systems, APIs, integrations, and modern software delivery practices.
- You have a proven track record of leading large, dependency-heavy initiatives that span multiple teams, products, and external stakeholders.
- You excel at stakeholder management at all levels, including senior engineering, product, and business leadership, and are confident facilitating alignment in ambiguous or high-pressure situations.
- You are highly structured, outcome-oriented, and take clear ownership of delivery, risk management, and execution quality.
- You communicate with clarity, precision, and empathy, particularly when navigating trade-offs, constraints, or conflicting priorities.
- You have excellent English skills and are comfortable using them daily (German is not required).
Experience
- You have 7+ years of experience in technical program management, technical project management, or a comparable senior cross-functional delivery role in complex product or platform organizations in the tech industry.
- You are experienced in operating in revenue-critical or compliance-sensitive domains and understand the impact of delivery quality on customer trust and business outcomes.
- Bonus points if you have experience with e-commerce platforms, checkout or payment systems (PayPal, Stripe, Ayden), third-party integrations, or open-source ecosystems, and if you have led initiatives involving security, compliance, or performance-critical systems.
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What we offer
- Company Culture: Open culture with flat hierarchies, where individual initiative is encouraged.
- Employment Contracts: Permanent positions that offer long-term security.
- Flexibility: Flexible working hours and options for mobile work and full-remote contracts.
- Equipment: Freedom to choose your preferred work hardware.
- Onboarding: Well-structured onboarding with support from a personal 'buddy'.
- Work Environment: An inspiring environment with dedicated colleagues and a dynamic community.
- Development Opportunities: Diverse opportunities for personal growth and development.
- Additional Benefits: Attractive perks such as company pension plans, health programs, and regular team events.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
shopware AG
Shopware is a leading e-commerce system that is used by some of the largest European brands, retailers and manufacturers in the B2C and B2B sector.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Technical Program Manager - Checkout & Payments
- Location
- Schöppingen
- Working Model
- Full Remote, Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
