Senior Solution Architect ServiceNow

operational services GmbH & Co. KG

Job

In this role, you will integrate the ServiceNow platform into customer environments, design complex solution architectures, and coordinate technical aspects with stakeholders to implement IT services and processes.

Job summary

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Job technologies

Your role in the team

  • Integration of the ServiceNow platform into the customer ecosystem
  • Responsibility for end-to-end solution design within client projects
  • Internal and external coordination of the solution design with clients and stakeholders
  • Effort estimation and technical assessment of solutions
  • Design of complex system and solution architectures
  • Further development of the OSNow IT landscape as well as the technology roadmap
  • Development of implementation and operational concepts
  • Technical support for Service Delivery Management with existing clients
  • Review and assessment of the integration of customer architectures into the OS landscape

Our expectations of you

Qualifications

  • Multiple ServiceNow certifications, at least two CIS certifications
  • Certified Technical Architect (CTA) preferred
  • Deep platform knowledge as well as very good broad IT skills
  • Very good customer-oriented and entrepreneurial thinking and acting
  • High analytical and conceptual thinking skills
  • Excellent communication skills at all management levels
  • Strong presentation, moderation, and negotiation skills
  • Fluent in German and English

Experience

  • At least five years of experience as a Solution Architect in the ServiceNow environment
  • Experience in designing complex system and solution architectures

What we offer

  • Mobile working nationwide in Germany
  • Attractive salary package with profit sharing
  • Employer-funded training and certifications
  • Another plus is our bicycle leasing, 30 days of vacation, employer-funded retirement plan, asset-building benefits, group accident insurance for work and leisure, good transportation connections, and employee discounts on many products of the Deutsche Telekom Group.

Benefits

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Munich
    Bayern, Germany
  • Location Leinfelden
    70771 Baden-Württemberg, Germany
  • Location Nuremberg
    Bayern, Germany
  • Location Frankfurt
    Hessen, Germany
  • Location Dresden
    Sachsen, Germany
  • Location Berlin
    Germany
  • Location Hamburg
    Germany

About your employer

IT is your competent partner for all aspects of data center, network and application operations. As the leading ICT service provider in the German market, we guarantee long-term system support and availability of critical operating processes through our more than 800 highly qualified employees and an annual turnover of 120 million euros.

Company size
250+ Employees
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication

Employer reviews

3.4Total(1 review)
Engineering
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3.0
Team culture
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3.5
Career growth
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3.4
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4.0
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Senior Solution Architect ServiceNow

operational services GmbH & Co. KG