Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aalen
- Working Model
- Onsite
Job Summary
In this role, you will install and maintain LAN and WAN networks, perform troubleshooting and manage technical testing as well as logistics of networking devices at customer sites and remotely.
Job Technologies
Your role in the team
- Maintenance and installation of LAN and WAN environments: You are responsible for the smooth setup and maintenance of networks - at our customers' sites or remotely.
- End-to-End error analysis and troubleshooting: You get to the bottom of problems - from the initial error message to the final solution. In doing so, you analyze complex relationships and ensure that everything is up and running again.
- Working with ticket management systems: You keep track of your assignments, document in a structured manner, and ensure that each case is handled professionally.
- Technical inspection of devices (external): Whether router, switch, or firewall - you independently conduct technical inspections to ensure the quality of our hardware.
- Spare Parts and Repair Logistics: You efficiently manage the exchange and repair of components — ensuring everything is at the right place at the right time.
- Setting up hardware and configurations at the customer's site: On-site, you install devices, upload configurations, and ensure smooth operation directly at the customer's location.
- Network and customer maintenance as well as installation tasks: You are active in various environments - from traditional service desks to telco projects. Your work ensures that networks run stably and securely.
- Keep an eye on administrative tasks: You monitor, for example, the return of devices, update information in the service coordination, and ensure a clean closure of your cases.
- Coordination and execution of infrastructure changes: When networks are adjusted or expanded, you take over the technical implementation and coordinate with all stakeholders.
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Our expectations of you
Qualifications
- Understanding of LAN, WAN & Co.: Whether classic network infrastructure or modern telecommunications solutions - you have a solid technical understanding of technologies and protocols in the LAN and WAN environment.
- Solid IT skills: MS Outlook, Excel, Word, Visio, and similar tools are not foreign words to you but part of your daily routine. You work confidently with the common tools — in a structured, solution-oriented manner and with thorough documentation.
- Language skills: You communicate confidently in German and English - both written and spoken. Whether in a team, with clients, or through the ticket system: you get the message across.
- Driving license: You need a driving license in order to transport equipment between locations or assignments.
Experience
- Experience in network technology: You are familiar with the installation, maintenance, updating, or even de-installation and repair of network components. A CCNA certification would be a real plus - but it is not a must.
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What we offer
- A work environment that is not only professional but also human: open-minded, inclusive, and welcoming.
- We value diversity - in thinking, in action, and in personalities. In our teams, people with different experiences and backgrounds come together.
- Collegial team with camaraderie: You will encounter people who not only understand their work but also foster a positive team spirit.
- We support each other, learn from one another, and grow together through challenges. Here, you can be yourself.
- Challenging professional and technical tasks: We work on exciting projects with high technical complexity.
- You are challenged – but also supported. Our environment offers you the opportunity to continuously expand your skills and grow through interesting tasks.
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Benefits
More net
Work-Life-Integration
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Job Locations
This is your employer
SE-Consulting GmbH
Die SOFTWARE ENGINEERING GMBH (SE) ist ein weltweit agierendes IT-Dienstleistungsunternehmen. SE setzt sich seit über 40 Jahren weltweit für seine Kunden ein und verfügt über fundierte Marktkompetenz im IT-Umfeld. Unser Angebot reicht vom IT-Consulting über die Entwicklung und Realisierung standardisierter Softwareprodukte bis hin zur Gewährleistung eines effizienten Betriebsablaufs.
Description
- Founding year
- 1999
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
IT network support technology
- Location
- Aalen
- Working Model
- Onsite
- Diversity
- Open for all genders
