Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wiesbaden
- Working Model
- Onsite
Job Summary
In this role, you will support customers with technical inquiries, create tailored product definitions and training materials, and conduct application tests. You will also train internally and externally and evaluate customer feedback.
Job Technologies
Your role in the team
- Supporting customers with technical questions
- Supporting the sales team in product selection and compiling technical customer requirements for preparing quotes
- Working closely with the development department to create product definitions and specifications for customer-specific samples
- Conducting and documenting application measurements, tests, and comparative studies
- Zusammenarbeit mit der Geschäftsleitung / Produktmanagement, um Roadmaps für die Produktentwicklung zu erstellen
- Creating training materials for product training, as well as internal sales training and external training at the customer's site
- Preparation of product descriptions for customer presentations
- Assisting with the technical evaluation of customer complaints and field feedback
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Our expectations of you
Education
- Bachelor's or Master's degree in a technical or scientific field - preferably physics
Qualifications
- Strong communication and presentation skills in English and German - additional languages welcome
- Gutes Verständnis von Strahlenphysik, Optik und den Grundlagen der Elektronik
- Knowledge of system and application design (e.g., signal processing, noise analysis, calibration, environmental conditions)
- Ability to listen to the customer and translate their needs into product requirements
- Willingness to travel nationally and internationally to visit customers, partners, and trade shows (25%)
Experience
- Experience with thermal IR detectors, sensor systems, or comparable high-tech products is a plus.
- Preferably experience in developing or customizing application software, scripts, or evaluation tools (e.g., MATLAB, C/C++) is a plus.
- Experience in project management
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
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Excelitas Technologies
Excelitas Technologies is a global technology leader that delivers innovative and customized solutions to meet the lighting, detection, and other high-performance technology needs of OEM customers.
Description
- Company Size
- 250+ Employees
- Founding year
- 1931
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization