Job
- Level
- Experienced
- Location
- Potsdam
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will provide 1st and 2nd level support at various locations, analyze and resolve IT issues, configure systems, maintain end devices, and document all support cases.
Your role in the team
- Execution of 1st & 2nd Level Support for our four locations
- Analysis and resolution of hardware and software issues
- Installation, configuration, and maintenance of IT systems and end devices
- Management of user accounts and access rights
- Documentation of support cases and IT processes
- Support for IT projects as well as the further development of the system landscape
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification
Qualifications
- Good knowledge of Windows environments as well as common hardware and software
- Analytical thinking and structured working methods
- Teamwork skills as well as strong service and customer orientation
- Low willingness to travel (up to once a month)
- Very good German, Polish, and ideally English skills
Experience
- First professional experience in IT support preferred
- Experience with ticketing systems and remote support tools is an advantage
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What we offer
- A permanent position in a rapidly growing international company
- Top prospects: Further training, qualifications & development opportunities
- Responsible, diverse tasks with modern technology
- Security & Stability through Corporate Affiliation
- Attractive additional benefits such as corporate benefits, job ticket & Urban Sports, and regular company events
- Open Culture: Your ideas matter and make a difference!
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Job Locations
About Your Employer
ZPUE GmbH
ZPUE GmbH serves as the German sales company of the internationally operating ZPUE Group. It provides solutions for modern energy supply and electromobility, including energy storage systems, transformer stations, and charging stations.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Power Sector, Economy
IT system technician
- Location
- Potsdam
- Working Model
- Onsite
- Diversity
- Open for all genders
