Job
In this role, you advance the internal IT support team, take responsibility for key IT topics, and work on modernization projects, automation, and the implementation of new technologies.
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Job technologies
Your role in the team
- You will further develop our internal IT support team (1st and 2nd level) both professionally and organizationally, creating the conditions for a modern, service-oriented IT function.
- You take responsibility for key workplace, infrastructure, and cloud topics and contribute your own ideas to the further development of our IT landscape—from concept to implementation.
- You work with the team on projects to modernize our IT environment, for example in the areas of Microsoft 365, cloud migrations, workplace management, automation, or IT infrastructure.
- You analyze technical challenges sustainably, identify root causes, and implement long-term solutions instead of short-term workarounds—while continuously improving standards, processes, and best practices.
- You work closely with our specialist departments, understand their requirements, and develop practical technical solutions together. You communicate as an equal with internal stakeholders and external IT partners.
- You help identify opportunities for automation and the use of new technologies, such as AI and cloud computing, and actively contribute them to our IT strategy.
- You support the professional development of early-career talent, including our apprentices and team members, and foster a culture of knowledge sharing and continuous learning.
Our expectations of you
Qualifications
- You enjoy taking responsibility, make pragmatic decisions, and know how to inspire people to embrace change and new solutions.
- You work in a structured, solution-oriented way and stay on top of things, even in dynamic situations.
- You see service not as mere ticket handling, but as a collaborative partnership with the business departments.
- You’re passionate about new technologies such as AI, automation, and modern cloud solutions, and enjoy making their potential useful in everyday work.
- Very good German skills at C1 level and good English skills round out your profile.
Experience
- You have several years of experience in IT operations, IT support, or IT infrastructure, and a broad technical understanding of modern IT environments.
- You already have experience leading a team and stand out for your modern, appreciative approach to leadership.
What we offer
- Are a healthy work-life balance, flexible working hours through flexitime, 30 days of annual leave (for full-time employees), and the option to work from home very important to you? All of this is standard practice here.
- An attractive salary, a permanent employment contract, and additional benefits such as team and company events, a corporate fitness program, bike leasing, and much more round out our offer.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
As one of the leading providers in the time and attendance tracking market, we are dedicated to innovation, design, and quality. With our large partner network, we offer modern solutions in hardware and software that meet the highest standards for security in the time management and security industry. What makes PCS unique is our company culture--a supportive environment where everyone works together with mutual respect.
- English
- Established Company
- Onsite, Hybrid
- Industry, Production · Internet, IT, Telecommunication
Employer reviews
- Team culture
- 4.5
- Engineering
- 3.3
- Career growth
- 3.8
- Working conditions
- 4.4
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