Job
- Level
- Experienced
- Location
- Nuremberg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will provide daily IT support, handle inquiries via phone and remote desktop, troubleshoot issues, and document solutions in a ticketing system.
Your role in the team
- Provision of daily support on-site or via remote desktop.
- Handling incoming calls and answering questions.
- Troubleshooting and documentation of the steps taken to resolve issues with hardware, software, and applications in a ticketing system.
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Our expectations of you
Qualifications
- Very good German skills (C1 or higher).
- Good English skills (B2 or higher).
- Excellent communication skills.
Experience
- Experience in the IT sector.
- Experience with OS, apps, and H/W installation and troubleshooting of IT issues.
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What we offer
- Onboarding Program.
- Buddy Program.
- International atmosphere.
- Internal opportunities for advancement.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Hemmersbach
Salzburg
At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
2nd Level IT Support Technician
- Location
- Nuremberg
- Working Model
- Onsite
- Diversity
- Open for all genders
