Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle user inquiries in the IT service desk, administer and enhance Microsoft 365 environments, and optimize IT processes in collaboration with internal departments and service providers.
Job Technologies
Your role in the team
- Processing and resolving user inquiries as well as providing support at the IT Service Desk.
- Administration and further development of a modern Microsoft 365 environment with a focus on identity and endpoint management.
- Management of cloud and on-premises systems to ensure stable IT operations.
- Support in the deployment, integration, and testing of new applications and technologies.
- Collaboration with internal departments as well as external service providers to optimize IT processes.
- Support in the continuous improvement of digital workplace solutions.
- Support and technical operation of business applications and system landscapes.
- Conducting error analyses, incident management, and service request processing.
- Participation in IT projects as well as documentation of processes and systems.
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Our expectations of you
Qualifications
- Good knowledge of the Microsoft environment, especially Microsoft 365, Azure/Entra ID, Intune, Active Directory, and Identity & Access Management (IAM).
- Expertise in modern client and workplace management as well as in the support of cloud and on-premises systems.
- Strong service and customer orientation, structured working style, team spirit, and high willingness to learn.
Experience
- Experience in IT support, IT operations, or IT operations environment.
- Basic knowledge of IT service management, ideally according to ITIL standards, as well as experience with ticketing systems.
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What we offer
- Flexible working: Hybrid work model with flexible working hours and the possibility of remote work.
- Work-Life Balance: Attractive vacation days and a modern work environment that supports the reconciliation of professional and private life.
- Further development: Individual development and training opportunities for professional and personal growth.
- Modern working environment: contemporary office equipment, digital processes, and an innovative work setting.
- Long-term perspective: Secure working environment in an established and forward-looking company.
- Appreciative corporate culture: collegial collaboration, flat hierarchies, and a trusting togetherness.
- Additional benefits: Attractive employee offers in the areas of health, mobility, and discounts, as well as regular team and company events.
- Structured onboarding: Comprehensive induction and support from experienced colleagues.
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Benefits
Health, Fitness & Fun
- ♿️No Physical Barriers
- 🎳Team Events
- 🚲Jobbike
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
Work-Life-Integration
- 🏠Home Office
- ⏰Flexible Working Hours
- 🏖️Workation
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- ⏳4 Day Work Week
More net
- 👷♂️Additional Insurance
- 🍰Employee Stock Option
- 🛍Employee Discount
- 💵Bonus Payments
- 🏝️Summer and Christmas Bonus
- 🚂Climate Ticket
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Michael Page
Michael Page International (Germany) GmbH is an established personnel consulting and recruitment company headquartered in Düsseldorf. Founded in 1991 in Germany, it specializes in the placement of specialists and executives.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Operations and Application Management Specialist
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
