Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Full Remote
- Job Field
- Data, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze data from various projects, create reports and dashboards, automate processes using tools like n8n, and develop workflows for data processing with SQL and programming languages like Python or JavaScript.
Job Technologies
Your role in the team
- You analyze our data from all projects and create reports and dashboards that truly enable management, project teams, and clients to work effectively.
- You set up databases, maintain them, and ensure that data from telephony, ticketing, and CRM systems are accurately consolidated.
- You read data from interfaces and exports, clean it up, and organize it into a reliable structure.
- A large part of your work is automation.
- You build workflows and automated processes, for example with n8n, Make, or custom scripts, so that recurring evaluations, data reconciliations, and notifications run without manual intervention.
- In this role, you will work closely with our project management and IT teams, contributing your own ideas on how to make processes even simpler and faster.
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Our expectations of you
Education
- Whether you have a degree in computer science, mathematics, business informatics, or statistics, or have gained the knowledge through practical experience, it is not so important to us.
Qualifications
- You have a strong understanding of numbers and can quickly recognize whether a key figure is correct or if something doesn't add up.
- You are proficient in handling common data formats such as CSV, JSON, XML, and Excel, and REST interfaces are nothing new to you.
- You can program, ideally in Python or JavaScript, and have already built workflows or automations, preferably with tools like n8n, Make, or Zapier.
- What you can do is what matters.
- You work independently and systematically, document thoroughly, and explain even complex contexts in a way that everyone understands.
- You speak German at a native or at least C1/C2 level, and good English complements your profile.
Experience
- You are proficient in SQL and have experience with relational databases such as MySQL, PostgreSQL, or MS SQL.
- Experience with BI tools such as Power BI, Looker Studio, or Metabase is a plus.
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What we offer
- You work 100% remotely, regardless of whether you live in Germany, Spain, Poland, or another European country.
- You will work with exciting data from many different client projects and have a lot of creative freedom because you help build structures with us rather than just managing them.
- Our paths are short, decisions are made quickly, and you work directly with the management.
- This includes a team that supports each other and an employer that is growing.
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Topics You Will Work On
Job Locations
About Your Employer
hey contact heroes GmbH
hey contact heroes GmbH is a dynamic international service provider in customer service based in Hamburg's HafenCity. The company offers multilingual customer service solutions to renowned companies and predominantly employs a remote team of over 550 staff members across 17 countries.
Description
- Company Type
- Established Company
- Working Model
- Full Remote
- Industry
- Other Sectors
Data Analyst & Automation Engineer
- Location
- Hamburg
- Working Model
- Full Remote
- Diversity
- Open for all genders
