Job
In this role, you serve as the first point of contact for user inquiries regarding the PHARMATECHNIK pharmacy management system, providing solutions and expert guidance while focusing on structured and communicative problem-solving.
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Your role in the team
- In the User Support Team, you are the first point of contact for user inquiries regarding the optimal use of the PHARMATECHNIK pharmacy management system. Customers always find a listening ear with you. You investigate issues thoroughly and recognize connections.
- With your professional experience, you are an important and knowledgeable advisor and problem solver for your interview partners, and you also manage to alleviate our clients' worries and concerns through your personality.
- Your talent for empathizing with your counterpart over the phone makes them feel well taken care of and understood.
Our expectations of you
Education
- You have completed training as a pharmaceutical-technical assistant (PTA) or as a pharmaceutical-commercial clerk (PKA).
Qualifications
- You find fun and interest in modern IT and innovative solutions.
- You want to actively contribute your expertise and commitment.
- Your working style is meticulous, structured, and systematic.
- You are communicative and enjoy teamwork.
Experience
- You have at least two years of professional experience in a pharmacy.
What we offer
- Start from 01/05/2026.
Benefits
Health, fitness & fun
Job locations
About your employer
PHARMATECHNIK develops powerful and reliable IT solutions for pharmacists and dentists as one of the leading providers of pharmacy software. Around 650 employees work at 14 locations to ensure the satisfaction of our customers.
- 250+ Employees
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 3.4
- Career growth
- 3.2
- Team culture
- 3.0
- Engineering
- 3.3
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