Job
In this role, you will assist customers with the installation and configuration of Linux systems, provide technical support and quality assurance for hardware upgrades, and help with logistical processes.
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Your role in the team
- As a Linux support specialist, you will strengthen our team in Augsburg with your knowledge of Linux systems from the user perspective.
- They assist our clients with the onboarding and transition to modern hardware from our company.
- In a company culture based on collaboration and knowledge sharing, you are responsible for applying your expertise to ensure our customers' satisfaction.
- There, you apply your passion for Linux and open source, as well as solution- and user-oriented thinking, exactly where it is needed.
- Your experience in setting up and configuring Linux directly benefits our clients and leads to success.
- Direct technical support and consulting for prospects and clients.
- Support before, during, and after the purchase of a tuxedo.
- Quality assurance for hardware upgrades and repairs.
- Handling customer feedback through internal processes.
- Overview of inbound and outbound logistical processes.
Our expectations of you
Education
- Specialized training, certificates, or degrees are helpful for daily tasks but do not constitute exclusion criteria for us.
Qualifications
- You analyze technical issues quickly and accurately, maintaining a structured and meticulous approach even with extensive projects, and look forward to successfully completing projects.
- Technical innovations and both professional and personal development are important to you.
- You value collaboration with your colleagues just as much as working independently and in a structured manner.
- You are proficient in German, both spoken and written, but can also communicate confidently in English.
- Therefore, career changers and those switching from other fields are also very welcome.
- Because in addition to technical skills, we naturally expect commitment to TUXEDO Computers and its customers.
Experience
- You are passionate about Linux and have several years of professional experience in Linux server administration.
- What is more important to us are knowledge, experience with, and above all, interest in Linux.
What we offer
- Our passion: Linux hardware, open source, and data privacy.
- Together, we work to provide our clients with the best possible hardware tailored to their needs.
- This also includes creating a free, open-source ecosystem around our hardware.
- We offer challenging and diverse tasks that continuously provide new insights.
- Sharing experiences and knowledge across all teams and hierarchical levels is a matter of course for us.
- This also includes individual onboarding within your team, as well as a dedicated, consistent workspace and fixed contacts.
- We specifically support your professional and personal development.
- Open exchange within the team, internal and external training sessions, conference attendance, and job-specific training are essential components.
- We ensure that work and family are compatible for you - through flexible time tracking with core and flexitime and a hybrid model of home office and on-site hours.
- Overtime is not the norm for us and is naturally compensated down to the minute or, if desired, paid out financially.
- As a family-owned company with over 20 years of history, we place great importance on mutual trust, stability, and security.
- This also includes a workplace with excellent transportation links right outside the door, including public transport and long-distance travel.
Benefits
Topics you will work on
Job locations
About your employer
As Linux specialists, we develop custom solutions to provide our customers with the most individualized hardware basis possible for reliable use in all areas of everyday life.
- Hybrid, Onsite
- Trade
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