Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you handle IT requests, set up hardware and software, configure systems, and perform maintenance tasks. Additionally, you update IT documentation and coordinate solutions in the ticketing system.
Your role in the team
- You receive IT requests, qualify, document, and prioritize them in our ticketing system, and coordinate the appropriate solution finding.
- You set up hardware and software, configure them, and perform maintenance tasks.
- You create and update the internal IT documentation and ensure that the knowledge base is current.
- Depending on your qualifications and experience, you will take on additional exciting tasks, such as in personnel management, project management, or training.
- You work closely with colleagues from other IT departments.
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Our expectations of you
Education
- Completed training as an IT specialist / IT management assistant / IT system electronics technician or a similar field.
Experience
- Ideal, but not mandatory: professional experience in a hospital environment as well as knowledge of Dedalus Orbis.
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What we offer
- As flexible as your life: With us, you can start full-time or part-time.
- In our Red Cross organization, you're not just doing a job – you're making a difference for society.
- 30 days of vacation. For adventures, time off, and everything that benefits you.
- Recommend colleagues who are just as well suited to us as you are and secure a referral bonus of €1,500 gross for doing so.
- With our BVG deal, you travel more affordably: your Germany Ticket Job is available for €44.10 instead of €63, or you can cycle to us with your leased JobRad.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Job Locations
About Your Employer
Deutsches Rotes Kreuz e.V.
Als Spitzenverband der Freien Wohlfahrtspflege macht das DRK in ganz Deutschland Angebote für Kinder und Jugendliche, für Familien und Senioren. Tausende Einrichtungen mit hunderttausenden Fachkräften sorgen für Jung und Alt. Wir initiieren und koordinieren für sie bundesweite Programme und setzen uns für eine inklusive Weiterentwicklung des deutschen Hilfesystems ein.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Administrator for IT Support / Helpdesk 1st Level
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
