Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Göttingen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you assist Dutch customers via phone and online with technical inquiries regarding DATAflor software, develop solutions, and communicate with other departments.
Your role in the team
- You actively and friendly support our Dutch clients - via phone and online support systems - with all technical questions related to our DATAflor software.
- You handle all program-related inquiries and develop solutions.
- When searching for the optimal solution for our clients, you communicate independently with other departments within the company.
- You are interested in conducting online seminars or project training sessions as needed and creating training concepts and training videos.
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Our expectations of you
Qualifications
- Fluent in German and Dutch, both spoken and written.
- Enthusiasm for technology and IT.
- Strong customer and service orientation.
- Enjoyment in dealing with customers, helpfulness.
- Strong communication skills and solution-oriented.
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What we offer
- Perfect technical equipment.
- Onboarding and training for the necessary systems and processes.
- Collegial and appreciative environment.
- Permanent employment, indefinite contract, in-house tariff model.
- 30 days of vacation.
- Always free on bridge days after nationwide public holidays.
- Christmas Eve and New Year's Eve always free (without deduction of a vacation day).
- Length of service is rewarded with additional vacation days.
- Accident insurance that also covers private environments.
- Modern office equipment, height-adjustable desk.
- Flexible working hours (40 hours/week, other models also possible).
- Mobile work possible 2 days a week.
- Easily accessible by bus and car, ample parking available.
- Lockable shelter for bicycles and e-scooters.
- Free charging for e-cars, e-bikes, and e-scooters.
- Complimentary beverages, fruit basket, shower facilities.
- Subsidized lunch: a variety of dishes from Meyer Menü.
- Beautiful running trails nearby, table football, and much more.
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Benefits
Food & Drink
Higher Take-Home Pay
Work-Life-Integration
Job Locations
About Your Employer
Dataflor Ag
DIGITAL. MOBILE. CONNECTED. - that's what the construction processes of the future look like. DATAflor offers software technologies, expertise and consulting for the digitalization of the entire construction process in gardening and landscaping, landscape architecture and civil engineering.
Description
- Founding Year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dutch-speaking IT Support Staff
- Location
- Göttingen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
