Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neckarwestheim
- Working Model
- Onsite
Job Summary
In this role, you will provide 1st and 2nd level support for a major corporate client, analyze issues with clients and printers, assist in IT projects, and optimize processes according to ITIL.
Job Technologies
Your role in the team
- You work with other colleagues in our team responsible for 1st and 2nd level support at one of our major corporate clients in Neckarwestheim.
- This includes telephone and on-site support on the premises as well as troubleshooting in the user environment (clients, printers, peripherals, and mobile devices) as part of your responsibilities.
- You work on exciting IT projects and get to learn about the latest technologies.
- Maintaining documentation and optimizing processes according to ITIL are second nature to you.
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Our expectations of you
Education
- You are in the right place with us if you want to start your career after your IT training (e.g., IT Specialist) or if you are already experienced, for example as an IT Service Technician / IT System Technician and IT Support, which are your passions.
Qualifications
- You are familiar with Microsoft products in the client environment as well as mobile devices (including iOS, Android) and possess a strong customer orientation.
- Your German skills are business fluent.
- A current Microsoft Desktop certification would be a plus.
- A certificate of good conduct is required for the position (not for the application).
- You enjoy working with people, work conscientiously, and keep your sense of humor even in hectic situations.
- Team spirit, fairness, and respect in dealing with other people are important to you.
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What we offer
- A job without travel requirements: at the fixed location in Neckarwestheim within a strong team.
- Exciting tasks and independent work in a modern and future-proof corporate group.
- Long-term prospects in a permanent employment relationship with excellent development opportunities.
- Regular personnel development discussions and training opportunities, e.g., certifications.
- Freedom for your own ideas and the development of your potential as well as opportunities for co-creation.
- Good work-life balance and joint employee events, e.g., company outing and year-end celebration.
- Modern compensation model with tax-free benefits in kind and additional benefits of €50 per month.
- Additional benefits such as company pension scheme, asset-building payments, accident insurance, and affordable bike financing (Jobrad).
- Onboarding with personalized support, including a welcome event on the first day and intensive onboarding by colleagues in the team.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
TechniData IT-Service
The TechniData IT Group is focused on providing innovative solutions for demanding customers in the areas of information security, quality management, and data analysis. Our parent company, TechniData IT AG, includes TechniData IT-Service GmbH, TechniData TCC Products GmbH, and TechniData Biz Solutions. Together, we provide a comprehensive range of services and products to help our clients meet their specific needs.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Mitarbeiter IT Support
- Location
- Neckarwestheim
- Working Model
- Onsite
- Diversity
- Open for all genders
