Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Rheda-Wiedenbrück
- Working Model
- Onsite
Job Summary
You will be the point of contact for IT inquiries, assist in ticket management, organize user training, and contribute to IT projects aimed at developing and maintaining the infrastructure.
Job Technologies
Your role in the team
- Contact person for all IT-related inquiries and issues within the company (First & Second-Level Support).
- Support in organizing and managing the First- and Second-Level Support (ticket creation, prioritization, follow-up).
- Participation in IT projects for the strategic development of the company (e.g., rollouts, migrations, tool implementations).
- Prepare and/or conduct training and consulting measures for end users to ensure effective use of IT systems.
- Support in managing and maintaining IT infrastructure, including networks and servers (Linux/Windows).
- Hardware and software support, including requirements gathering, documentation, and simple license management.
- Support in managing user accounts and access rights.
- Documentation of incidents and solutions in the service desk tool as well as advising users on technical issues.
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Our expectations of you
Qualifications
- You are a registered student (m/f/d) in the field of (Business) Informatics or a comparable course of study.
- You are confident in handling the common MS Office products.
- You enjoy learning IT processes from scratch, building your knowledge, and independently managing topics.
- You are interested in infrastructure topics such as networks, servers, cloud services, and IT security.
- You present yourself confidently, work in a structured manner, and demonstrate a high level of commitment and service orientation.
Experience
- Ideally, you already have some experience in the administration of Windows clients or in IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Westfalia-automotive Gmbh
Die Westfalia-Automotive GmbH ist ein Zulieferer der Automobilindustrie mit Sitz in Rheda-Wiedenbrück in Nordrhein-Westfalen. Als Erfinder der Anhängerkupplung mit Kugelkopf im Jahr 1934 ist Westfalia-Automotive heutzutage einer der weltweit führenden Hersteller von Anhängevorrichtungen für Pkw und leichte Nutzfahrzeuge.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
Werkstudent IT
- Location
- Rheda-Wiedenbrück
- Working Model
- Onsite
- Diversity
- Open for all genders
