Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for designing and continuously improving the SAP Change Management process while ensuring efficient integration with existing governance structures.
Job Technologies
Your role in the team
- As an SAP IT Process Owner - IT Change Management, you ensure that SAP-related changes are implemented in a stable, secure, efficient, and audit-proof manner.
- You are responsible for the end-to-end design, management, and continuous improvement of the SAP Change Management process across all SAP systems.
- In doing so, you translate overarching IT process guidelines into SAP-specific workflows, roles, activities, and tool implementations, ensuring that a unified process is created — without any special deviations.
- You assume end-to-end responsibility for the company-wide SAP Change Management process and continuously develop it to ensure a secure, efficient, and auditable change lifecycle.
- You define and maintain the SAP-specific process design (activities, process roles, interfaces, tool selection) and coordinate it with overarching IT process requirements ("no Lex SAP").
- You create, maintain, and publish binding process artifacts (e.g., process guidelines, procedural instructions, process manual, process landscape, RACI matrix, as well as training and communication materials) and ensure their effectiveness within the organization.
- You ensure that the SAP Change process is seamlessly integrated into governance, compliance, ITSM/ITIL, and security structures and interacts cleanly with adjacent processes (Incident, Problem, Release, Operations).
- You coordinate process design and changes in a structured manner with relevant stakeholders (including SAP Basis, IT Operations, Security/InfoSec, business units, platform/product teams, external service providers, and SGE representatives) and facilitate collaboration.
- You are responsible for ensuring that the change process provides clear criteria and procedures for evaluation, prioritization, and approvals, and that their compliance is guaranteed.
- You lead change committees, prepare decision-making bases, and establish clear responsibilities and decision paths.
- You monitor KPIs, SLAs, and quality metrics, regularly report on process performance, and ensure escalation and corrective actions in case of deviations or process violations.
- You identify process risks and systemic non-compliance (e.g., audit findings), define and manage countermeasures, and support the regular effectiveness testing of IT controls within the scope of IT-IKS.
- You drive standardization, automation, and continuous improvement in change management forward—based on process analyses, audit results, and technological developments.
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Our expectations of you
Qualifications
- First and foremost, your personality: a sense of responsibility, strong communication skills, and the ability to make clear decisions within complex structures.
- Deep understanding of IT and SAP processes as well as established frameworks (e.g., ITIL/COBIT) and the ability to translate overarching requirements into SAP-specific workflows.
- Strong methodological skills in process modeling, structured documentation, and reporting; you can effectively embed process standards within the organization.
- Strong moderation and organizational skills as well as change management competence (training, adoption, escalation management).
- Structured, analytical, and solution-oriented working style; you keep an overview even with many parallel change requests.
- Excellent German and English skills; you communicate confidently between technical experts, business units, and governance functions.
Experience
- Several years of experience in SAP Change Management or in process ownership within the SAP environment; you are familiar with transportation logistics, SAP basis processes, and the complexities of intricate SAP landscapes.
- Very good understanding of audit, compliance, and internal control requirements, as well as experience in dealing with auditors and findings (including the implementation of sustainable measures).
- Ideally, experience in regulated environments (e.g., ISO 27001, KRITIS, Finance).
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What we offer
- Your life-work integration through flexible working hours, remote work, 30 days of vacation + regional cultural days, time-off models (sabbatical, caregiving leave, etc.), and on-site childcare.
- More time for yourself - take advantage of the opportunity to have up to two additional weeks of free time per year; individually planable, flexibly redeemable in consultation with your team.
- We invest in your future. With your annual training budget of approximately €2,000, you can focus on developing your individual skills.
- So stay curious and gather new input for yourself and all of us on our own learning platform, the "IT Learning Hub," at industry conferences, in technical books, or in one of the many free workshops from our Learning Canvas.
- Updates for you on in-house workshops and events, such as the hackathon and tech talks, as well as weekly stand-ups, regular tech all-hands, and open door formats.
- Your degree of influence over the selection of your hardware (MacBooks, ThinkPads) and operating system (MacOS, Linux, Windows) - look forward to modern IT equipment as well as a broad and innovative tech stack.
- Your impact, because you develop applications and services for millions of people - with over 1 billion data records daily, on more than 6 million phones, 32,000 cash registers, or in 7,300 markets.
- Your relaxed commute with the discounted Deutschlandticket, a Jobrad, and parking spaces right in front of the door.
- Our networks such as DITO - different together, SHINE, f.ernetzt, WomEngineers @REWE digital, and Women's Drive make us a vibrant community and support you in your personal development.
- Advantages of a corporation for you, e.g., discounts at REWE, PENNY, toom Baumarkt, and the DERTOUR Group, comprehensive healthcare benefits, support for your retirement provision through asset-building benefits and the REWE Pensionskasse, special benefits such as vacation and Christmas bonuses, and much more.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🐕Animals Welcome
- 🏝Extra Holidays
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- ⏰Flexible Working Hours
- 🅿️Employee Parking Space
More net
- 🏝️Summer and Christmas Bonus
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
- 🛍Employee Discount
- 🚎Public Transport Allowance
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
REWE Digital GmbH
As drivers of the digital innovation of the REWE Group, we are responsible for all strategic online activities of one of Europe's leading trade and tourism companies. Our most important brands at home and abroad include REWE, Penny, Billa, Merkur, BIPA, ITS , DER Touristik Meier's World Travel Jahn Reisen and Toom Hardware Store.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
SAP IT Process Owner - IT Change Management
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
