Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ebermannsdorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the main point of contact for 1st/2nd level support, managing the installation and support of client systems while maintaining the network infrastructure at different locations.
Job Technologies
Your role in the team
- First point of contact within the scope of 1st/2nd-Level Support and responsible for smooth IT operations.
- Support with installation, configuration, and support of client systems (notebooks, PCs, printers, ThinClients, and smartphones).
- Management of the network infrastructure at the remote sites.
- Support for core IT systems such as antivirus/security, backup, monitoring, Citrix farm, and M365 cloud.
- Creation and maintenance of technical documentation for our knowledge database and quick start guides for end users.
- Support in coordinating external partners and service providers.
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Our expectations of you
Education
- Completed vocational training or studies in IT-related field.
Qualifications
- Knowledge in networking (TCP/IP, DNS, DHCP, VLAN, WLAN, Routing, Switching).
- Excellent communication skills, a strong service orientation, and a pronounced team spirit.
- Very good German skills (C1) and good English skills (B2).
Experience
- Career changers with the desired professional experience are also very welcome.
- Experience in IT support with specialist users and end-users.
- Experience in IT Service Management and ITIL certification is desirable.
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What we offer
- We support your professional development through training in relevant as well as other interesting topics.
- After completing the onboarding, there is the possibility of working from home up to two days a week.
- 30 days of vacation per year.
- Employer subsidy for company pension schemes as well as occupational disability insurance.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
LOXXESS AG
Die LOXXESS AG hat sich auf komplexe Outsourcing-Projekte in der Industrie- und Handelslogistik spezialisiert. Für die Kunden unterschiedlichster Branchen werden auf Basis individueller Konzepte maßgeschneiderte Logistik- und Fulfillmentlösungen entwickelt und umgesetzt.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1998
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Administrator Second Level Support
- Location
- Ebermannsdorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
