Job
In this role, you monitor system performance, perform installations and configurations, and handle troubleshooting as well as user support in the 1st and 2nd level support areas.
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Job technologies
Your role in the team
- Installation, configuration, and maintenance of hardware and software components.
- Monitoring system performance, analyzing and resolving errors.
- Ensuring data security and performing backups.
- User support and troubleshooting as part of 1st- and 2nd-level support.
- Planning and implementation of IT projects, as well as documentation of the system landscape.
Our expectations of you
Education
- Have successfully completed vocational training in IT, a degree in (business) informatics, or an equivalent qualification.
Qualifications
- You provide customer-focused support to our network team and service desk in 2nd-level support, drawing on your expert knowledge.
- This position is characterized by diversity and the freedom to shape your work in a dynamic environment.
- Very good knowledge of administering Linux servers, Windows systems (client and server), and TCP/IP networks.
- Good knowledge of the MS Exchange, MS Office, Apache, Tomcat, VMware, and vSphere application suites.
- You are familiar with network security, virtualization, and SAN.
- Programming shell scripts and SQL, and administering database systems such as Oracle, MySQL, and PostgreSQL.
- Analyze and classify incoming IT incidents related to hardware and software.
- Good knowledge of administering Microsoft Windows client and server operating systems (Windows 10, Windows Server 2016/2019) as well as Linux.
- Confident in administering vSphere, Microsoft Active Directory, GPOs, and Exchange.
- Work in a structured, independent, and solution-oriented manner.
Experience
- Have several years of relevant professional experience in IT administration and support.
What we offer
- For us, this is genuine feedback from our colleagues and, for most, also a reason to join and stay.
- We place great importance on finding the right position and responsibilities for people, not the other way around.
- Our employees should be able to play to their strengths, help shape things, and are encouraged to take on responsibility.
- A good team is characterized by diversity.
- Locations in Berlin and Nuremberg.
- Work from home in hybrid teams.
- Modern workplace with flexible workstations.
- Complete hardware setup, including a laptop.
- Permanent contract.
- Flexible working hours.
- Summer and winter celebrations.
- Regular team and company events.
- An open culture of error and discussion.
- Digital update events for the entire team.
- Coffee, drinks, and fruit in the office.
- Gaming nights (for those who are interested).
- Pizza & Beer.
- Occasional visits from Filou, the office dog.
- An open, family-like atmosphere.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Geneon GmbH, a medium-sized software company based in Nuremberg with an additional location in Berlin, specializes in customized software solutions, service-oriented architectures, and the integration of IT systems into customer environments. The company serves clients across various industries, including retail, public service, industry, publishing, and agency contexts.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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