Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will handle on-site IT support for users, plan technical setups for events, and consult on the implementation of communication solutions to ensure seamless functionality.
Job Technologies
Your role in the team
- You are responsible for the IT support of users directly on-site at our client in Hamburg and systematically document your work to ensure traceability.
- In addition to traditional IT support for hardware and software, you are not only an implementer in the Eventum environment but also an advisor and co-creator of technical solutions.
- You are close to the technology, close to the users - and ensure that both workplaces and events run smoothly from a technical perspective.
- With great enthusiasm, you collaborate with our client to plan and coordinate technical requirements for upcoming events.
- You advise our clients on optimal setups for meetings, conferences, and hybrid events.
- You enthusiastically assist with setup, support, and troubleshooting during the event.
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Our expectations of you
Qualifications
- Proficient in Windows 11, Microsoft Office (especially Outlook), laptops, desktops, and common hardware, as well as mobile devices.
- Excellent language skills in German and English
Experience
- Several years of experience in client support (e.g., desktop service, onsite support, service desk)
- Initial experience in event support including planning or consulting and in communication solutions (e.g., Cisco, Poly)
- Experience with ticketing systems
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What we offer
- With a comprehensive range of offerings from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- This showcases our attractive occupational disability insurance as well as our company pension scheme with a subsidy of up to 100 percent.
- Our comprehensive onboarding program MIKADO, a training plan tailored specifically to your role, and a dedicated contact person ensure your perfect start with us.
- In the workplace of the future, you will receive the latest technical equipment and work in an innovative environment.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Client & Event Support Specialist
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
