Job
In this role, you will take responsibility for managing and optimizing our Microsoft 365 environment, handling IT requests, and developing sustainable solutions for our IT systems and processes.
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Your role in the team
- IT at the A.B.S. Group is undergoing an exciting phase of further development. Numerous modernization, cloud, infrastructure, and automation projects offer the opportunity to actively shape our company’s technological future.
- We’re not looking for someone who simply closes tickets, but for an experienced IT specialist who takes ownership, develops solutions independently, and wants to contribute their expertise to our team over the long term.
- If you want to do more than just manage technical challenges and solve them sustainably, enjoy thinking outside the box, and take pleasure in continuously improving systems, processes, and workflows, you’ll find a varied environment with plenty of scope to shape things, short decision-making paths, and genuine opportunities for growth with us.
- As an IT Specialist (m/f/d), you are an important part of our IT team and take responsibility for the stable, secure, and future-oriented operation of the A.B.S. Group’s IT landscape.
- You’re not just a point of contact for users—you also actively contribute your expertise to projects, optimizations, and technical enhancements.
- In this role, you work independently, analyze challenges holistically, and develop sustainable solutions for our international corporate group.
- Independently handle and resolve IT requests via phone, Teams, and the ticketing system.
- Analysis, prioritization, and sustainable resolution of disruptions, incidents, and service requests.
- Administration, support, and continuous optimization of the modern Microsoft 365 environment.
- Management of user accounts, permissions, and security policies.
- Installation, configuration, and lifecycle management of clients, mobile devices, and peripherals.
- Support with software deployment, system updates, and automation tasks.
- Analysis of IT processes and development and implementation of improvement proposals.
- Creation and maintenance of technical documentation, knowledge bases, and operational documentation.
- Independent contribution to challenging IT projects and migration initiatives.
- Support with the implementation of new technologies and systems.
- Collaboration with internal departments and external service providers.
- Ensuring stable, secure, and high-performance IT operations.
Our expectations of you
Education
- Successfully completed vocational training in IT or an equivalent qualification.
Qualifications
- We’re not looking for someone who simply processes tickets, but an IT professional who takes ownership, understands the bigger picture, and wants to actively shape our IT.
- Very good knowledge of Microsoft Windows environments and Microsoft 365.
- Good knowledge of networking technologies and IT infrastructure (TCP/IP, DNS, DHCP, VPN, Wi-Fi).
- Structured, independent, and solution-oriented approach to work.
- A strong sense of responsibility and a high degree of initiative.
- Enjoyment of solving technical challenges sustainably.
- Professional and service-oriented approach when interacting with users.
- Very good German and good English skills.
Experience
- Several years of hands-on experience in IT support, systems operations, or IT administration.
- Experience administering Microsoft cloud services (Entra ID, Exchange Online, Intune, SharePoint, or equivalent).
- Ideally, experience with automation, scripting, or Linux systems.
What we offer
- More than traditional IT support awaits you here.
- Numerous strategic IT projects, modernizations, and further developments are planned for the coming years.
- We’re looking for people who are ready to take responsibility, contribute their expertise, and actively help shape our IT landscape.
- Long-term prospects at a growing company.
- Exciting IT projects with plenty of scope to shape things.
- Independent work and short decision-making processes.
- Modern Microsoft cloud and infrastructure technologies.
- Opportunity to make a lasting impact on processes and systems.
- A collaborative environment that highly values professional expertise.
- Individual training and personal development.
- Modern offices & a pleasant working environment.
- Fair compensation structure.
- A permanent position with a future.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Die A.B.S. Global Factoring AG wurde 1996 von Thorsten Klindworth in Wiesbaden gegründet. In gut 20 Jahren wuchs die A.B.S. zu einem mittelständischen Unternehmen und entwickelte sich zu dem, was sie heute ist: Marktführer in Deutschland bei den konzern- und bankenunabhängigen Full Service Factoring Unternehmen.
- 1-49 Employees
- Established Company
- Hybrid, Onsite
- Banking, Finance, Insurance
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