Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Gosheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you identify and resolve software issues in robotic systems, implement adjustments, and assist technicians with troubleshooting and on-site customer support.
Job Technologies
Your role in the team
- Your responsibilities include identifying and independently resolving software-related core issues as well as recurring vulnerabilities in robot and handling systems, as well as communication with the machine and control systems.
- They assist our technicians with fault analysis and troubleshooting - by phone and, if necessary, on-site at our customers' locations.
- Furthermore, you clarify technical questions and issues with the individual departments within the construction.
- They independently perform software modifications on robot and handling systems.
- Additionally, you support the specialist departments in the software-related preparation of retrofits concerning the robot and handling systems.
- You independently handle the software preparation for retrofitting of robot and handling systems, and if necessary, implement them on-site at the customer's location.
- Handling critical customer conversations and complaints until resolution is also part of your responsibilities.
- They clarify technical questions and issues with our suppliers.
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Our expectations of you
Education
- You have successfully completed a degree in electrical engineering or automation technology, a further qualification as a state-certified technician in electrical or automation engineering, or a comparable qualification.
Qualifications
- Ideally, you are familiar with operating HERMLE's own automation solutions.
- You convince through customer orientation, team spirit, as well as a high level of performance and willingness to travel.
- Very good knowledge of German as well as good knowledge of English complete your profile.
Experience
- You have experience in PLC programming (Heidenhain, S7, TIA) and/or a high-level programming language.
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What we offer
- A secure and long-term employment in a publicly traded family-owned company with flat hierarchies.
- Attractive and fair compensation, holiday and Christmas bonuses, as well as profit sharing.
- 30 days of vacation per year, flexible working hours without core time, and home office.
- Company restaurant with discounted lunch as well as free water and tea.
- Health benefits, Jobrad, employee discounts, and company events.
- Individual training opportunities for your professional and personal development.
- Well-equipped company vehicles with state-of-the-art trade fair equipment.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Hermle AG
The Berthold Hermle Machine Factory AG, based in Gosheim, is a leading company in the manufacturing of CNC milling machines and machining centers. With a workforce of over 1,300 employees, it serves numerous industries worldwide.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Software Engineer Automation
- Location
- Gosheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
