Job
In this role, you will be the primary contact for hardware and software, handling procurement and maintenance of IT systems while assisting the team with troubleshooting and IT security efforts.
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Job technologies
Your role in the team
- You will support the Organisation / IT team as an IT Support Specialist (m/f/d). Your main focus will be ensuring the optimal use of IT and the IT systems required for this.
- You are the first point of contact for your colleagues on all matters relating to the bank’s hardware and software.
- Procurement, installation, and maintenance of hardware and software.
- Technical support for IT systems and self-service devices.
- Management and coordination of external service providers, including the data center.
- Ensuring operations, independently analyzing and resolving incidents, including employee support.
- Administration and support of hardware and software solutions, particularly self-service devices, network components, peripherals, and mobile devices.
- Contribute to the further development of existing IT systems, taking new technologies and current market trends into account.
- Contribute to IT concepts, including IT security, data security, and contingency plans.
Our expectations of you
Education
- You have completed vocational training, ideally in computer science, information technology, or another IT-related field, and have already gained some initial professional experience.
Qualifications
- You have an organized and structured approach to work and see yourself as a service provider to our employees.
- You demonstrate a strong sense of responsibility, a goal-oriented approach, and the ability to work well in a team.
- You are reliable, committed, and flexible, with strong communication skills. You think in a solution-oriented way and want to contribute your innovative thinking and ideas to new processes and products.
- Ideally, you have already gained experience with common Microsoft products, including Microsoft 365.
- We are also happy to give career changers with basic IT knowledge the opportunity to get up to speed and further develop their skills.
Experience
- Experience in project work and a passion for IT round out your profile.
What we offer
- Classification and compensation are based on the collective agreement for Volksbanken and Raiffeisenbanken and depend on qualifications and professional experience, within pay grades B3 to C1.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
Wir sind eine marktorientierte, wachsende und innovative Genossenschaftsbank. Mit einer Bilanzsumme von rund 2,1 Mrd. Euro, 350 Mitarbeiterinnen und Mitarbeiter sowie 109.000 Kunden an 27 Standorten ist die Volksbank eG zukunftsorientiert aufgestellt.
- 250+ Employees
- 1884
- Established Company
- Onsite, Hybrid
- Banking, Finance, Insurance
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