Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wuppertal
- Working Model
- Onsite
Job Technologies
Your role in the team
- Expert and professional handling of telephone and written customer support.
- Independent analysis of processes to optimize and ensure high customer satisfaction.
- Identification and resolution of fault messages and their documentation.
- Preparation of training materials and support in user training.
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Our expectations of you
Education
- Successfully completed vocational training and/or comparable qualification.
Qualifications
- Good to very good written and spoken German skills and English skills are desirable.
- Good knowledge of Windows systems.
- Customer and service-oriented approach as well as a high level of technical affinity and analytical thinking skills.
Experience
- Initial professional experience in IT support or user support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Wuppertal
- Working Model
- Onsite
- Diversity
- Open for all genders
