Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Döbeln
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for IT inquiries, assisting with hardware and software issues, managing user accounts, and training users in IT application usage.
Job Technologies
Your role in the team
- First point of contact for IT questions and support requests: Assisting employees with technical problems and disruptions in their daily work.
- Support of hardware and software: setup, maintenance, and provisioning of PCs, notebooks, smartphones, and other IT equipment.
- Management of user accounts and access rights: creation of users, assignment of permissions, and support in the administration of Microsoft 365.
- Support and advising users: Assistance with the use of IT applications as well as clear communication of new features and solutions.
- Processing and Documentation: Tracking issues, documenting solutions, and escalating complex topics to 2nd Level Support
This text has been machine translated. Show original
Our expectations of you
Education
- A completed IT apprenticeship or comparable practical experience in IT support.
Qualifications
- Good knowledge of Microsoft Windows (Client & Server), Microsoft 365, Active Directory, and common Office applications.
- Knowledge of other operating systems such as Linux, iOS, or Android is advantageous.
- Basic understanding of networks, printers, hardware, user and rights management, as well as cloud applications.
- Enjoyment in helping others with IT questions and technical challenges.
- A structured, independent, and solution-oriented way of working.
- Team spirit, strong communication skills, and good German language skills.
- Class B driver's license preferred.
This text has been machine translated. Show original
What we offer
- In Ebersbach, we offer you excellent development and training opportunities.
- A comprehensive onboarding in a modern work environment.
- Open communication and short decision-making processes.
- 30 days of annual leave to ensure your recovery.
- Company pension scheme.
- Daily complimentary drinks (coffee and water).
- Company events (Thanksgiving, Christmas party, etc.).
This text has been machine translated. Show original
Job Locations
About Your Employer
Agrartechnik Vertrieb Sachsen GmbH
Agrartechnik Vertrieb Sachsen GmbH is a renowned trading company specializing in the sale, rental, and maintenance of agricultural and construction machinery. Since its establishment in 1990, the company has developed into one of the leading providers in the Saxony/Brandenburg region with around 160 employees. With multiple locations and a wide range of services, it is an essential partner for agriculture.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Agriculture, Silviculture
IT Support Specialist 1st Level
- Location
- Döbeln
- Working Model
- Onsite
- Diversity
- Open for all genders
