Job
In this position, you are responsible for supporting IT users, processing technical inquiries, configuring and installing software and hardware, and performing repairs in a 3-shift system.
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Job technologies
Your role in the team
- You are the first point of contact for requests, inquiries, incidents, and issues raised by our IT users at the Planegg site and all other locations.
- You will work via a ticketing system, email, or phone.
- In this role, you will handle technical and application-specific questions.
- Configuring and installing software and hardware, as well as carrying out repairs, round out your responsibilities.
- You will receive performance-based compensation for working in a rotating three-shift system (early shift: Mon–Fri, 05:30–14:00 / middle shift: Mon–Fri, 09:00–17:00 + Saturday, 08:30–14:00, as well as on-call duty on weekends / late shift: Mon–Fri, 14:00–23:00).
Our expectations of you
Education
- Ideally, you have completed vocational training in IT (e.g. as an IT specialist (m/f/d) in systems development or an equivalent qualification).
Qualifications
- You also have very good knowledge of Microsoft operating systems and standard software (current Windows client and server operating systems, collaboration tools, groupware, and MS Office).
- You enjoy interacting with customers, and a strong service orientation and the ability to work well in a team come naturally to you.
Experience
- You have practical professional experience in IT support or a technical service environment.
What we offer
- Attractive employment conditions, including above-standard pay, a Christmas bonus, holiday pay, company pension contributions, a discounted public transport pass, Corporate Benefits, and other employee benefits.
- Interesting tasks in a growing company with a cooperative corporate culture.
- Excellent prospects with a future-proof job, a wide range of training and development opportunities, and talent management.
Benefits
Health, fitness & fun
Work-Life-Integration
Food & drink
Job locations
About your employer
With around 3,000 employees in 19 branches in Germany, we ensure that over 8,000 pharmacies throughout Germany are supplied with medicines and healthcare products. And we do this around the clock, safely and reliably.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Trade · Pharmaceutical Sector, Chemical Industry, Biotech
Employer reviews
- Team culture
- 3.7
- Engineering
- 2.5
- Working conditions
- 3.0
- Career growth
- 2.3
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