Job
- Level
- Experienced
- Job Field
- Scrum, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ahlen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you plan and manage projects to enhance customer-centricity strategy, analyze requirements from various departments, and coordinate cross-functional teams within agile methodologies.
Your role in the team
- Planning and management of projects within the framework of our Customer-Centricity strategy with a focus on Lead-to-Cash.
- Collection, assessment, and prioritization of requirements from sales, service, finance, and IT.
- Coordination of cross-functional project teams and external service providers.
- Design and optimization of processes as well as derivation of technical requirements for CRM, ERP, and billing systems.
- Preparation and facilitation of project meetings, workshops, and steering committees.
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Our expectations of you
Education
- Completed degree (Business Administration, (Business) Informatics, Customer Experience, or similar) or comparable commercial training with additional qualification.
Qualifications
- Good understanding of IT systems, interfaces, and data flows (CRM, ERP, Billing, Reporting).
- Strong analytical and conceptual skills as well as high communication and moderation competence in German and English.
Experience
- 3-5 years of professional experience in project or process management, ideally in the Lead-to-Cash/sales or finance environment.
- Experience with traditional and agile project management methods (e.g., Scrum, Kanban).
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What we offer
- An exciting and challenging role in an agile and dynamic environment.
- Flexible working within a defined framework to ensure work-life balance.
- Retirement provision benefits to secure your financial future.
- Further training and development opportunities to continuously enhance your skills and advance your career.
- Access to our corporate benefits platform with a wide range of employee discounts.
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Topics that you deal with on the job
Job Locations
This is your employer
Winkelmann Group GmbH
Die Winkelmann Group GmbH + Co. KG ist eine deutsche Unternehmensgruppe der Automobilzuliefererindustrie, sowie der Heizungs- und Warmwasserversorgungstechnik, mit Sitz in Ahlen, Westfalen und Produktionsstandorten in Deutschland, Polen, der Türkei und China.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
Customer Experience Manager Digital Transformation
- Location
- Ahlen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
