Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for planning and optimizing IT processes based on ITIL, analyzing existing workflows, and training employees to ensure adherence to process standards.
Job Technologies
Your role in the team
- Responsibility for the planning, implementation, and optimization of IT processes based on ITIL.
- Analysis of existing IT processes and identification of potential improvements.
- Creation and maintenance of process documentation as well as training of employees.
- Monitoring and controlling compliance with IT process standards.
- Collaboration with various departments to ensure smooth operations.
- Support in the implementation of new IT systems and technologies.
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Our expectations of you
Education
- Successfully completed vocational training or studies in the IT field, ideally with an ITIL certification.
Qualifications
- Solid knowledge of ITIL standards and best practices.
- Excellent German and English language skills.
- Analytical thinking skills and a structured way of working.
- Teamwork skills and strong communication abilities.
Experience
- Professional experience in IT process management or IT service management.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT process manager ITIL
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
