Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you design AI-first products, conduct user interviews, analyze data, and define features. You closely collaborate with engineering and cross-functional teams, optimizing customer satisfaction through KPIs.
Job Technologies
Your role in the team
- As a Product Manager for AI App & Sitebuilder, you will shape the future of one of IONOS's most strategically important growth areas.
- You work closely with Engineering, Design, UX Research, and cross-functional teams such as Marketing, Sales, and Commercial Product Management to develop innovative, AI-first product experiences for small and medium-sized enterprises (SMEs).
- Responsibility for the roadmap, prioritization, and continuous development of our products throughout the entire product lifecycle.
- Conducting user interviews, data analysis, and ongoing monitoring of the competitive environment to identify new feature opportunities and validate hypotheses.
- Close collaboration with Engineering - from requirements definition through writing user stories to launch.
- Direct interface to Customer Care to translate customer feedback and support pain points into concrete product decisions.
- Seamless integration of the AI App & Sitebuilder into the IONOS ecosystem (Momentum Suite), including optimization of the product interaction and the end-to-end customer journey.
- Definition and tracking of product KPIs (activation, churn, usage, conversion) as well as responsibility for NPS and overall customer satisfaction.
- Close coordination with Commercial Product Management, Marketing, and Sales for multi-brand rollouts, as well as active integration of AI methods into daily product operations.
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Our expectations of you
Qualifications
- Hands-on AI expertise: You work directly with LLMs and agent workflows and understand token economy as a core product parameter, not just as a buzzword.
- Modern product mindset: You understand that AI products are specified, tested, and measured differently than traditional software, and you have clear ideas about which guardrails should be part of the delivery process.
- Analytical sharpness: Confident handling of commercial and product KPIs; you make evidence-based decisions instead of relying on your gut feeling.
- Fluent German and English skills (spoken and written) for successful collaboration in our international environment.
Experience
- At least 3 years of experience in product management for digital SaaS, web, or app products, with a substantial part in AI-driven product development.
- Experience with AI builders: You actively use Vibe coding tools and have a deep, practical understanding of where these tools excel, where they reach their limits, and what this means for our roadmap.
- Delivery & Hands-on mentality: Experience working with engineering in agile environments (Scrum/Kanban, Jira) as well as the ability to connect strategic visions with pragmatic implementation.
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What we offer
- Hybrid work model with trust-based working hours.
- At some locations, there is a subsidized canteen and various free beverages.
- Modern office spaces with excellent transportation links.
- Various employee discounts for activities and products.
- Employee events such as summer and winter parties as well as workshops.
- Numerous opportunities for further training and development.
- Various health offerings, such as sports and health courses.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
1&1 Internet AG
With our strong brands 1&1, GMX, WEB.DE and mail.com, we are the leading provider of consumer applications in Germany with over 30 million active users. We make communication even safer - with up to 500 million incoming e-mails per day! With our advanced security facilities, we ensure that your data is always protected. So you can relax and concentrate on the really important things.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Career Growth
3.4Workingconditions
4.4Engineering
2.7Culture
3.5
Product Manager AI App & Site Builder
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
