Job
In this role, you are responsible for handling disturbance reports, coordinating external craftsmen, and ensuring the technical building equipment in our studios is maintained effectively.
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Your role in the team
- You are the contact person for incoming fault reports, including recording, tracking, and processing.
- With your help, our facilities will be maintained in the best possible condition while keeping costs always in check.
- You handle fault detection and troubleshooting as well as error correction in building management systems.
- You are the primary contact for external service providers, landlords, authorities, and inspectors on all matters related to the technical building equipment in our studios.
- You will handle damage reports from our ticket system, initiate maintenance and repair measures, and ensure the smooth execution of the corresponding processes.
- You will continue to develop and advance our documentation of processes and standards.
- You will review and approve the invoices of our external service providers.
- You check and monitor compliance with the services agreed upon in the lease agreement.
- You will coordinate with our landlords and service providers and schedule appointments with craftsmen for our studios.
Our expectations of you
Education
- You have successfully completed training in a craft or technical field.
Qualifications
- You bring craftsmanship skills as well as technical understanding.
- You bring a committed, service- and solution-oriented work approach.
- You have a structured and reliable work approach.
- You have a strong sense of numbers and cost awareness and a view of the big picture in business.
- You have routine experience with MS Office 365, ideally also with Jira.
Experience
- You have at least 3 years of professional experience in a craft profession, customer service, or as a building technician.
What we offer
- Permanent employment contract
- 13 salaries (vacation and Christmas bonuses)
- Home Office Option
- Flexible working hours
- Flat hierarchy and communication at eye level
- Internal and external training opportunities
- Regular team and company events
- Free Membership (McFIT, John Reed, and Gold's Gym)
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
Die RSG Group ist mit mehr als 2 Millionen Kunden der weltweite Innovationsführer in den Bereichen Fitness und Lifestyle. Mittlerweile sind wir in 48 Ländern aktiv. Zu unseren starken Marken und zukunftsweisenden Konzepten gehören unter anderem McFIT, High5, die JOHN REED Family, CYBEROBICS, LOOX, uvm.
- 1997
- Established Company
- Onsite, Hybrid
- Sports, Leisure
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