Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will install and maintain hardware and software, conduct troubleshooting, assist clients with technical inquiries, while supporting network infrastructure and creating documentation.
Job Technologies
Your role in the team
- Installation, configuration, and maintenance of hardware and software components at client sites as well as on-site in the office.
- Conducting fault analysis and repairs on IT devices, including PCs, laptops, printers, and mobile devices.
- Support in setting up and maintaining network infrastructures, including cabling, router and switch configurations, as well as network printer installation.
- Support and consulting for clients regarding technical questions and issues, both on-site and via remote access.
- Carrying out regular maintenance and updates on IT systems to ensure reliability and performance.
- Creation and maintenance of technical documentation and reports on the services provided and maintenance work carried out.
- Support of the IT team in the implementation of new projects and the deployment of new IT solutions and technologies.
- Conducting training sessions and onboarding for clients to ensure optimal use of the provided hardware and software.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector, ideally as an IT systems electronics technician (m/f/d) or IT specialist for system integration.
Qualifications
- Excellent spoken and written German skills for effective communication with clients, as well as good English skills for handling international inquiries.
- High service orientation, customer friendliness, and strong communication skills, as well as the ability to remain calm and solution-oriented even in stressful situations.
- Teamwork and flexibility as well as willingness to undertake occasional business trips and on-site assignments.
- Independent and structured working style as well as a high technical affinity and willingness for continuous further training.
Experience
- Initial professional experience in the IT service and support industry, as well as solid knowledge in the installation and maintenance of IT systems and networks.
- Good knowledge of Windows operating systems and common application software, as well as ideally experience in network technology.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
