Job
- Level
- Experienced
- Location
- Kassel, Hamburg, Stuttgart, Berlin, Dusseldorf, Munich, Cologne, Potsdam, Leipzig, Hanover
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you set up IT workplaces, install the practice software tomedo, and integrate technical devices while providing step-by-step support to the practice team during the system transition.
Job Technologies
Your role in the team
- As an IT Service Technician, you set up Mac and Windows workstations as well as practice networks, install tomedo, and adapt the basic configuration to the practice's workflows.
- You reliably connect what belongs together: printers, card readers, telematics infrastructure, as well as diagnostic and laboratory devices.
- On the day of the switch-over, you will be on-site, commissioning the technology and ensuring that multiple individual devices come together to form a functional practice environment.
- You document your setup so clearly that no one has to play a technical scavenger hunt later, and you explain to the practical team in an understandable way what you have set up.
- You demonstrate the essential core functions of tomedo to the users so that their first steps with the new software do not end in confusion.
- Before and after the switch, you will remain remote on board and support in first- and second-level support when the technology decides to have a mind of its own.
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Our expectations of you
Qualifications
- You have a solid understanding of IT, hardware, and software, and you feel particularly confident when working with macOS.
- Networks, systems, and technical contexts do not intimidate you – if something isn't working, you want to find out why.
- You work independently, in a structured and meticulous manner, and remain calm even when everything doesn't go perfectly on the day of the transition.
- You present yourself confidently and empathetically, and you can explain technology to people who do not spend their free time configuring networks.
- You are ready to travel regionally and support our practices directly on-site during their transition.
- A Class B driver's license and enjoyment in guiding users through the initial steps are also advantageous.
- To establish yourself with us, you must be fluent in German at least at C1 level.
Experience
- Experience with IT infrastructure, medical devices, or interfaces, as well as with tomedo or another practice management system, is a plus.
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What we offer
- We are an open and ambitious team that truly embodies customer orientation while having fun.
- Even after more than 15 years, we maintain a startup atmosphere that, in addition to the legendary fruit basket, offers a variety of perks such as a tax-free shopping card, company bike leasing, and health courses (e.g., yoga, back training, and mental health) – both online and in the office.
- Depending on the area of deployment (and this applies to at least 75% of all company departments), we offer all our colleagues flexible working hours and home office options.
- We see ourselves as a close-knit team with a collaborative rather than competitive atmosphere.
- Outside of work, we organize events such as beach volleyball in summer, barbecues, cooking evenings, or paddling tours.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
zollsoft GmbH
zollsoft GmbH is an innovative software company specializing in complex Mac, iOS and web solutions in the medical sector and for companies.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service technician for tomedo practice management software
- Location
- Kassel, Hamburg, Stuttgart, Berlin, Dusseldorf, Munich, Cologne, Potsdam, Leipzig, Hanover
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
