Speaker Service Portfolio & IT Service Cluster Management

Amprion GmbH

Job

In this role, you develop the IT/OT service portfolio management, control key service agreements, and support quality assurance and the further development of governance guidelines.

Job summary

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Job technologies

Your role in the team

  • Development and establishment of IT/OT service portfolio management for Amprion’s system operations.
  • Management of the IT/OT service portfolio for system operations, assessment of key service agreements, and development of decision-making and management insights for executives and committees.
  • Assumption of functional leadership for an IT service cluster and coordination of its strategic and cross-functional development.
  • Supporting IT product owners in meeting business requirements and applicable governance guidelines, as well as ensuring the quality of assigned IT services.
  • Coordination of the reliable and end-to-end delivery of assigned IT services in collaboration with internal IT teams, business departments, and external service providers.
  • Contribute to the further development of IT governance, role models, and decision-making processes; facilitate cross-functional alignment and advise on portfolio management and IT governance.

Our expectations of you

Education

  • Completed degree in computer science, business informatics, industrial engineering, or a comparable field.

Qualifications

  • Knowledge of common frameworks such as ITIL or COBIT is an advantage.
  • A good understanding of complex IT/OT environments and an interest in the specific requirements of critical infrastructure.
  • Ability to analyze complex issues in a structured manner, present them clearly, and turn them into decision-making documents.
  • Enjoy working across teams, facilitating discussions, and developing sustainable solutions with diverse stakeholders.
  • A self-directed, communicative, and team-oriented approach to work, with a strategic understanding of organizational dynamics.

Experience

  • Experience in IT service, service portfolio, or governance management.

What we offer

  • Maintain a healthy work-life balance with our flexible working hours and the option to work remotely part of the time.
  • In addition to flexible working, our collective agreement provides for a 38-hour workweek.
  • We offer 30 days of annual leave per year. In addition, Christmas Eve and New Year’s Eve are days off.
  • Onboarding, training, feedback meetings – we support your onboarding and professional development.
  • Through partnerships, we support you with childcare. You can also make temporary use of a parent-child office.
  • Parking is available at our locations. Of course, there’s space for bicycles too.
  • Everyone receives a full month’s salary as a Christmas bonus (pro-rated in the year they join).
  • As part of the company pension scheme, Amprion funds your supplementary pension (direct pension commitment). You can also make additional provisions yourself through salary conversion.
  • As part of Amprion’s employee share participation program, you can share in the company’s success by acquiring profit participation rights.
  • There are on-site cafeterias at the major locations in Dortmund and Brauweiler. At other locations, meals are subsidized.
  • Take advantage of a range of exclusive offers from various brands and retailers.
  • We help you stay healthy with initiatives and offers as part of our workplace health management program, such as corporate fitness.
  • Work flexibly—even temporarily from another location abroad.

Job locations

Map of the job locations
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  • Location Cologne
    Nordrhein-Westfalen, Germany
  • Location Pulheim
    50259 Nordrhein-Westfalen, Germany

About your employer

As one of four transmission grid operators in Germany, Amprion GmbH is vital to the stability and security of the country's energy supply. Our power lines are the lifelines of society, providing electricity to 29 million people and supporting countless jobs and businesses.

Company size
250+ Employees
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Power Sector, Economy
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Speaker Service Portfolio & IT Service Cluster Management

Amprion GmbH