Customers and system administrators - Digital device tools

Palfinger

Job

In this role, you actively support sales and customers in implementing digital device tools, conduct training sessions, maintain master data in SAP, and manage product registrations and contract processing.

Job summary

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Job technologies

Your role in the team

  • Support for sales, service, and end customers in the implementation and use of digital device tools such as Connected, Fleetmonitor, and Servicecockpit.
  • Conducting product demonstrations, customer appointments, and training sessions for end customers, sales, and service partners.
  • Management of key account clients as well as technical support and regular communication with service partners.
  • Maintenance and correction of relevant master data in SAP and PALDESK as well as processing of product registrations, contracts, orders, and invoicing.
  • Sales and presentation of VR simulators and VR stations to customers, at trade fairs and demonstrations, as well as collaboration with service contracts and network development while ensuring occupational safety.

Our expectations of you

Education

  • Completed technical training, such as an apprenticeship or HTL, with solid knowledge in electrical engineering and electronics.

Qualifications

  • Basic commercial knowledge, especially in billing for rents and equipment.
  • Proficient in handling IT systems such as PALDESK, MS Office, SAP, and CRM.
  • Excellent organizational skills, independent working, as well as strong self-management and a structured work planning.
  • High customer and service orientation, professional appearance on the phone, team spirit, sense of responsibility, and high willingness to travel.

What we offer

  • Attractive compensation models as well as holiday and Christmas bonuses.
  • A wide variety of learning opportunities and development prospects with targeted training measures.
  • Modern working time models, 30 days of annual leave, plus paid special leave on December 24th and 31st.
  • Corporate health programs and promotion of sports activities.
  • Mobility offers, such as job ticket and company bike leasing.
  • Free parking available on-site.
  • Regular employee events and lived appreciation.

Benefits

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Ainring
    83404 Bayern, Germany

About your employer

Palfinger

Bergheim

The technology and engineering company PALFINGER is the world's leading supplier of innovative crane and rigging solutions. Based on its four strategic pillars – innovation, internationalization, flexibility, and PALFINGER 21st – the company is shaping the future of the industry together with customers, partners, and employees.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Vehicle Manufacturing, Supplier

Employer reviews

3.6Total(2 reviews)
Career growth
x
3.6
Engineering
x
3.6
Team culture
x
3.5
Working conditions
x
4.0
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Customers and system administrators - Digital device tools

Palfinger