Logo Schwarz Unternehmenskommunikation GmbH & Co. KG

ServiceNow Developer - ITSM / CSM

Job

  • Level
    Senior
  • Job Field
    Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Neckarsulm
  • Working Model
    Onsite
  • Job Summary

    In this role, you actively develop solutions on the ServiceNow platform, customize modules, model workflows, and implement REST interfaces for seamless integration.

    Job Technologies

    Your role in the team

    • You design, develop, and implement solutions and customizations on the ServiceNow platform, with a focus on modules (e.g., CSM) as well as the design of ITSM processes according to ITIL.
    • You actively shape the platform through customizing, developing scripts, business rules, UI policies, as well as modeling workflows and Flow Designer processes.
    • You apply your Java skills strategically to re-implement performant, autonomous solutions for our infrastructure.
    • You develop and maintain robust interfaces (REST) to third-party systems to ensure a smooth data flow within our system landscape.
    • As an active member of our team, you will actively shape the agile working methods and proactively contribute to the continuous improvement of our processes.
    • You work closely with our departments to analyze, evaluate, and translate technical requirements into user stories.
    • You ensure the quality of your work through unit tests, peer reviews, and thorough documentation.

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    Our expectations of you

    Education

    • You have successfully completed a degree in (Business) Informatics or a comparable qualification in the IT field with several years of professional experience.

    Qualifications

    • You have knowledge of Java development and a good understanding of how to analyze logic and implement it efficiently.
    • You hold a ServiceNow certification in one or more modules (ITSM, CSM) and practice an agile working methodology (SCRUM, Kanban).
    • You possess strong communication skills, near-native proficiency in German and English, and complement your profile with teamwork, an independent work style, and flexibility.

    Experience

    • You have experience in development on the ServiceNow platform and in JavaScript scripting. Ideally, you are also familiar with the Flow Designer and have a good understanding of ITSM processes according to ITIL.

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    Benefits

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    • Location Neckarsulm

      74172 Baden-Württemberg

      Germany

    This is your employer

    Schwarz Unternehmenskommunikation GmbH & Co. KG

    Schwarz Unternehmenskommunikation GmbH & Co. KG

    The Schwarz Group, based in Neckarsulm, is a significant German conglomerate and one of the largest retail groups in Europe. It operates over 13,900 stores under the brands Lidl and Kaufland and employs around 575,000 people.

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade
  • Logo Schwarz Unternehmenskommunikation GmbH & Co. KG

    ServiceNow Developer - ITSM / CSM

    Location
    Neckarsulm
    Working Model
    Onsite
    Diversity
    Open for all genders

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